Assistant Event Manager (PT)

Bonterra • New York, IN

5d • Onsite

About The Position

The Assistant Event Manager is a part-time, seasonal role supporting OneCause clients during on-site fundraising events. The position supports successful event execution by managing OneCause technology, assisting Event Managers with client expectations, troubleshooting software in real time, and helping clients use the software effectively to maximize event revenue. Events take place in Boston, Cleveland, Fort Wayne, Houston, Philadelphia, Richmond, Virginia Beach, New York City, and surrounding areas. Candidates must live in or near one of these markets and be able to travel within a 125-mile radius of their home market. The role requires flexible scheduling and attendance at events lasting 10–12 hours, with the ability to stand and move for extended periods.

OneCause, a Bonterra company, provides fundraising solutions for nonprofit organizations, including online giving, event management, mobile bidding, and peer-to-peer fundraising. The position pays $25 per hour upon successful completion of training and certification requirements. Candidates requiring current or future employment authorization sponsorship cannot be considered.

Requirements

• At least 2 years of in-person customer service experience.
• Comfort using intuitive web-based software and smartphone technology, including iPhone and Android.
• Basic knowledge of setting up and troubleshooting hardware such as iPads, laptops, and smartphones.
• Exceptional written, interpersonal, and public-speaking communication skills.
• Strong organizational skills and the ability to meet multiple concurrent deadlines in a fast-paced environment.
• High level of initiative.
• Ability to travel within a 125-mile radius of the home market.
• Ability to attend on-site events lasting 10–12 hours and stand and move for extended periods.
• Scheduling flexibility.
• Must be located in or near Boston, Cleveland, Fort Wayne, Houston, Philadelphia, Richmond, Virginia Beach, New York City, or surrounding areas.
• Must not require current or future sponsorship for employment authorization.

Nice To Haves

• Event, nonprofit, or fundraising experience.
• Experience with web-based software.

Responsibilities

• Support successful customer event execution through on-site management of OneCause technology.
• Work with OneCause staff, including Event Managers, Onsite Support, and Support Staff.
• Help manage OneCause technology, including proprietary software, laptops, and iPads.
• Assist the Event Manager with assigned OneCause-related client expectations.
• Help Event Managers navigate and troubleshoot software in real time.
• Review client auction and guest data and make appropriate changes where necessary.
• Work with clients to ensure the software is fully utilized to maximize event revenue, providing recommendations that follow best practices.

Benefits

• Comprehensive medical, dental, and vision insurance with employer-subsidized premiums for eligible employees.
• Unlimited Flexible Time Off (FTO) for eligible employees.
• Paid holidays for eligible employees.
• Dedicated time off to volunteer for eligible employees.
• Bonterra 401(k) plan with a 3% company match for regular and part-time employees.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed