Event Manager (PT)

Bonterra•New York, MA
•$30 - $33•Onsite

About The Position

The Event Manager is a part-time, seasonal role supporting OneCause clients at on-site events. The role is fully onsite and supports events in Boston, Chicago, Cleveland, Cincinnati, Detroit, Houston, Indianapolis, Philadelphia, Miami, New York City, Richmond, Virginia Beach, and surrounding areas. Candidates must be located in or near one of these markets and able to travel within a 125-mile radius of their home market. Event attendance may last 10–12 hours and requires standing and moving for extended periods, as well as scheduling flexibility. The position supports successful event execution through management of OneCause technology, staff, client expectations, and event data. The Event Manager sets up and manages proprietary software and devices, trains clients and event participants, troubleshoots software issues, and advises clients on using the platform to maximize fundraising revenue.

Requirements

  • At least 2 years of in-person customer service experience.
  • Experience with web-based software and basic knowledge of setup and troubleshooting.
  • Comfort using intuitive web-based software, smartphone technology (iPhone and Android), and hardware such as iPads, laptops, and smartphones.
  • Exceptional written, interpersonal, and public-speaking communication skills.
  • Strong organizational skills and the ability to meet multiple concurrent deadlines in a fast-paced environment.
  • High level of initiative.
  • Event, nonprofit, or fundraising experience.
  • Must be located in or near one of the specified service areas and able to travel within a 125-mile radius of the home market.
  • Must be able to attend events lasting 10–12 hours and stand and move for extended periods.
  • Scheduling flexibility.
  • Candidates requiring current or future employment-authorization sponsorship cannot be considered.

Responsibilities

  • Support successful customer events through on-site management of OneCause technology.
  • Manage OneCause staff, including Assistant Event Managers and Onsite Support Staff.
  • Set up and manage OneCause proprietary software, laptops, and iPads.
  • Manage and resolve OneCause-related client expectations.
  • Provide on-site software training to clients, their staff, volunteers, and guests.
  • Review client auction and guest data and make appropriate changes.
  • Work with clients to ensure the software is fully utilized to maximize event revenue, providing recommendations that follow best practices.
  • Navigate and troubleshoot OneCause software.

Benefits

  • Comprehensive medical, dental, and vision insurance with employer-subsidized premiums, for eligible employees.
  • Unlimited Flexible Time Off (FTO), for eligible employees.
  • Paid holidays, for eligible employees.
  • Dedicated time off to volunteer, for eligible employees.
  • Bonterra 401(k) plan with a 3% company match.
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