Radiology - Assistant Director - FT

Williamson Health•Franklin, TN

About The Position

The Assistant Director manages the daily operational functions of a multi-modality imaging department, ensuring employees work together to provide high-quality imaging services to patients and physicians in a respectful, efficient, safe, and clean environment. The role oversees imaging operations across assigned hospital and outpatient services and supports safe, timely, reliable, and patient-centered care. The Assistant Director oversees staffing, scheduling, employee performance, quality and regulatory compliance, patient experience, financial stewardship, equipment readiness, staff development, and continuous improvement. The role communicates and collaborates with the Director, employees, physicians, Human Resources, and other departments, and coordinates assigned projects and operational initiatives. The position requires a radiologic technology diploma or degree from a college or university and at least five years of supervisory experience in a hospital providing all imaging modalities. Continuing education requirements must be maintained, and BLS certification is required within 90 days of hire. A bachelor’s degree is preferred. The position operates in a multi-modality imaging department that includes Nuclear Medicine, Ultrasound, CT, Radiology, and MRI, and requires knowledge of radiation safety, MRI safety, and universal precautions. Physical demands include operating and manipulating equipment, assisting with patient transfers, bending, twisting, stooping, and lifting up to 20 pounds. The employee must also communicate clearly, make appropriate decisions in urgent or emergency situations, and demonstrate emotional stability and psychological health in interactions with staff, patients, families, and physicians. Specific equipment and processes used at Williamson Medical Center will be taught.

Requirements

  • Earned diploma or degree in Radiologic Technology from a college or university.
  • At least five years of supervisory experience in a hospital that provides all imaging modalities.
  • Must be in compliance with continuing education requirements.
  • BLS certification required within 90 days of hire.
  • Working knowledge of all imaging modalities and computers.
  • Ability to perform multifunctional tasks, physically manipulate and operate equipment, and assist with moving patients from wheelchairs and stretchers to tables.
  • Ability to bend, twist, stoop, and lift 20 pounds.
  • Ability to communicate clearly, verbally and in writing.
  • Ability to make appropriate judgment decisions in urgent or emergency situations.
  • Emotional stability and psychological health for day-to-day interactions with employees, patients, families, and physicians.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Manage daily imaging operations across assigned hospital and outpatient services to support safe, efficient, timely, and reliable patient care.
  • Anticipate operational challenges, resolve routine issues independently, and maintain appropriate leadership coverage and oversight.
  • Hold employees accountable for performance expectations, attendance, punctuality, professionalism, productivity, and compliance with departmental policies; address and document concerns and partner with the Director and Human Resources as needed.
  • Ensure appropriate staffing and scheduling; monitor vacancies, call coverage, overtime, productivity, and staffing patterns; and develop solutions with the Director and modality leadership.
  • Maintain timely, professional communication with the Director, staff, physicians, and other departments; escalate significant concerns and follow assignments through resolution.
  • Promote safety and compliance with hospital policies, regulatory requirements, accreditation standards, radiation safety, MRI safety, and infection prevention procedures.
  • Monitor quality concerns, support incident investigations, and ensure corrective actions are implemented and sustained.
  • Promote professional, respectful, patient-centered imaging services; monitor patient access, scheduling delays, wait times, complaints, and workflow barriers, and coordinate responses.
  • Monitor overtime, labor utilization, supplies, equipment use, and other operational expenses; identify ways to reduce waste, improve productivity, and optimize resources without compromising safety, quality, or service.
  • Support equipment availability, preventive maintenance, service coordination, downtime response, escalation of technical issues, and effective use of imaging systems and departmental technology.
  • Promote employee engagement, professional development, cross-training, competency maintenance, and succession planning; coach staff, develop modality leadership, and delegate responsibilities appropriately.
  • Model professional behavior, address workplace conflicts, promote collaboration, and maintain a respectful, accountable, and high-performing work environment.
  • Monitor operational and quality indicators, identify trends and improvement opportunities, develop or support corrective action plans, and report progress and unresolved concerns to the Director.
  • Coordinate and complete assigned departmental initiatives and operational improvements; track deliverables, identify barriers, coordinate stakeholders, communicate progress, and support implementation of new services, equipment, workflows, and organizational priorities.
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