Assistant Director-WIC Program

Family Health Center • Worcester, MA

2d

About The Position

The Assistant Director assists the WIC Director in planning organizing, staffing, and managing operational and evaluation activities as assigned.

Requirements

• One of the following combinations of education and employment experience must be met in order to be considered for the position:
• Bachelor’s degree in health, human service or related field preferred. Four years of directly related experience and Associates degree may be substituted for a Bachelor’s degree.
• A minimum of 3 years closely related and relevant experience required.
• Experience in a leadership role or as a supervisor preferred.

Nice To Haves

• Massachusetts Licensed Dietitian/Nutritionist or Registered Dietitian preferred.
• Prior experience serving participants in a WIC Program preferred.
• Bilingual in English and another language appropriate to the health center’s patient population preferred, but not required.

Responsibilities

• Assists with recruiting, interviewing, and recommending for hire new staff for the program.
• Plans and implements training, including customer service, and provides on-going supervision of staff.
• Ensures compliance in regards to State/Federal WIC standards and FHCW policies and procedures.
• Handles special projects as assigned, and will order supplies/materials for the WIC program.
• Monitors WIC operations and reports quality and compliance issues to WIC Director.
• Develops performance improvement plan for quality issues with staff and WIC Director.
• Ensures appropriate staffing levels by managing time-off requests.
• Completes staff evaluations in a timely manner.
• Monitors participant eligibility to ensure that quality of site visit results comply with state standards.
• Reviews records and reports on participants on an ongoing basis.
• Documents, reports, and investigates participant complaints.
• Any and all other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 101-250 employees