OFFICE ASSISTANT WIC

ANTHONY L JORDAN HEALTH CORPORATION•City of Rochester, NY

3d•Onsite

About The Position

The health services that became the Anthony L Jordan Health Corporation (Jordan Health) began more than 100 years ago, in 1904. As one of the first 5 Federally Qualified Health Centers (FQHC) established in the nation, its roots are steeped in service to those who face barriers to health and health care, meeting their need for comprehensive medical, dentistry, behavioral health, and community services. Starting in northeast Rochester, NY, Jordan Health has since expanded to become a network of primary care offices and health centers serving residents living in three quadrants of Rochester, NY and in Canandaigua, N.Y. Jordan Health is now seeking a WIC Office Assistant who, under the guidance of the WIC Office Supervisor, is primarily responsible for providing the critical link between the Participant and other WIC Personnel as being the first point of contact via telephone or in person. Staff will screen WIC applicants for benefits eligibility using the NYS criteria for category, residency, and income. Provide support for scheduling and program explanation. If you want to apply your specialized experience and education in an environment where you can make a difference and significantly impact patients’ quality of life, please consider our WIC Office Assistant opportunity.

Requirements

High school diploma or equivalent
A combination of experience and training sufficient to indicate ability to do the work are the minimum requirements
Proficient arithmetic, writing/communication and interviewing skills
Must work well under pressure situations, be able to multi-task and be effective in handling difficult situations
Must be familiar with keyboard and typing 25 wpm

Nice To Haves

One year of accounting experience preferred
Computer and business school training are highly desirable.
Bilingual language skills in Spanish, Arabic, Burmese, Karen, Nepali, or Somali preferred

Responsibilities

Provide the critical link between the Participant and other WIC Personnel as being the first point of contact via telephone or in person.
Screen WIC applicants for benefits eligibility using the NYS criteria for category, residency, and income.
Provide support for scheduling and program explanation.
Ensure that an exceptional participant centered environment is fostered.
Ensure full compliance with Federal and State Regulations are met.
Be a strong Jordan team player.
Contribute to improved clinical outcomes.
Maintain compliance with In-House policy.