Assistant Director, Traditional Undergraduate Admissions

Lindenwood University • Saint Charles, MO

1d

About The Position

The Assistant Director, Traditional Undergraduate Admissions provides direct supervision and leadership to a team responsible for recruitment, enrollment, and student-focused service within Enrollment Management. In collaboration with the Director of Traditional Undergraduate Admissions, this position supports efficient and effective admissions and enrollment processes and helps plan and execute recruitment efforts. The role manages recruitment, admission, and enrollment processes for University programs and modalities, supports admissions operations, evaluates prospective-student applications and academic records, and contributes to enrollment strategy and analysis. It also supervises and develops admissions staff, supports University policies and values, and may perform other job-related duties as assigned.

The role is based in a general office setting, requires recruitment travel, and requires evening and weekend work. The position is designated Non-Standard Flex. Physical demands include extended daily computer use, sitting or standing for extended periods, lifting or carrying common office items, and repetitive wrist, hand, and finger movements for typing. Regular attendance is essential.

Requirements

• Bachelor’s degree; an equivalent combination of education, training, and experience may be considered.
• At least 3 years of related experience in sales or recruiting.
• At least 1 year of supervisory experience.
• Ability to work effectively with individuals from diverse communities and cultures.
• Knowledge of recruitment, enrollment management, admissions, financial aid, and academic advising.
• Ability to organize, prioritize, and multitask with minimal supervision.
• Ability to establish and maintain effective relationships with students, faculty, and staff.
• Ability to collaborate with, advise, and assist the Director of Traditional Undergraduate Admissions in recruitment and admissions processes.
• Knowledge of Microsoft Office Suite.
• Recruitment travel and evening and weekend work are required.

Nice To Haves

• Master’s degree preferred.

Responsibilities

• Manage recruitment, admission, and enrollment processes for academic programs and modalities offered through the University.
• Comply with federal, state, and institutional policies and procedures, including accreditation standards.
• Assist with strategic planning and development for Enrollment Management.
• Directly supervise, lead, and mentor admissions and recruitment staff.
• Evaluate applications and academic records to determine prospective students’ admissibility.
• Assist in managing day-to-day admissions operations.
• Report and analyze enrollment and retention data in collaboration with the director.
• Design, implement, and support territorial recruitment for admissions staff; plan and execute recruitment events; and collaborate on community and corporate recruitment initiatives.
• Maintain confidentiality of school and student matters and assist the director with student inquiries and complaints.
• Assist in planning recruitment events and outreach campaigns.
• Ensure accurate and professional documentation of written and verbal communications with students, faculty, and staff.
• Set strategic goals based on assessment data and ensure departmental and field standards are met or exceeded.
• Adapt leadership and help unite people around new directions based on new information or data.
• Build collaboration to support effective execution and align departmental actions with University initiatives and higher education trends.
• Develop organizational strategies to promote the University and support retention across academic formats.
• Review applicants’ academic credentials and collaborate with academic schools as needed.
• Promote development and implementation of Enrollment Management policies, procedures, and standards, including budget proposals; monitor and authorize expenditures.
• Organize and lead departmental meetings for faculty and staff.
• Support the University’s mission and serve as an ambassador of its Q2 culture of service excellence; model and uphold University values.
• Recruit, interview, recommend, welcome, observe, and monitor department staff performance.
• Set performance expectations for admissions personnel concerning goals, standards, travel assignments, and the University’s mission; hold employees accountable.
• Conduct annual employee evaluations using evidence, observation, and feedback.
• Develop employees’ skills and provide professional growth opportunities.
• Manage human resources reporting and personnel matters for assigned staff, including timecards, overtime approvals, and absence requests.
• Perform other duties as assigned.

Benefits

• Employer-paid tuition benefits for bachelor’s degree programs for the employee, spouse, and dependent, and for master’s degree programs for the employee and spouse.
• Tuition discounts for doctoral programs for the employee.
• Comprehensive benefits plan including medical, dental, vision, life insurance, disability insurance, and retirement options.
• Paid holidays, including MLK Jr. Day, Good Friday, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving break, and winter break.
• Free Friday meals for employees at Evans Commons Dining Hall or Spellman Dining Hall, including Chick-fil-A and Qdoba.
• Professional development opportunities through the Lindenwood Learning Academy.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager