Assistant Director, Registration and Records

Monroe Community College • Rochester, NY

2h

About The Position

The Assistant Director works closely with Registration and Records team members, faculty, facilities, and service and operational offices to manage and maintain the graduation process at Monroe Community College. The role is the primary point of contact for faculty and staff regarding graduation-related processes and needs, and uses technology systems to support efficient management of student and academic records. Success requires attention to detail, flexibility, customer service, and collaboration.

As part of the Registration and Records management team, the Assistant Director assists the Director with office operations, staff coordination, and departmental initiatives. The position leads graduation processing activities, supports Commencement, manages specified student-record processes, develops final examination schedules, assigns academic classrooms, coordinates clerical schedules, supervises student aides, and supports compliance with student privacy requirements. The role reports to the Director of Registration and Records.

The position is primarily sedentary and involves prolonged computer use and keyboarding in a typical office environment. Occasional lifting or moving of items up to 10 pounds and travel between campus buildings or to other local or out-of-town locations for meetings or conferences may be required. Flexible work arrangements may be available depending on divisional, departmental, and position-specific operational needs. Remote work outside New York State is generally not authorized, though limited short-term exceptions may be approved for business or operational needs.

Requirements

• Bachelor's degree from an accredited institution.
• Three years of experience in a role of similar complexity, subject area, and responsibility.
• Basic knowledge of processes using general industry knowledge and professional experience.
• Demonstrated ability to work with a diverse college community with complex curricular offerings.
• Commitment to supporting an inclusive campus environment.
• Respect for and understanding of people with diverse backgrounds, abilities, and needs.
• Commitment to the philosophy, purposes, and programs of a comprehensive community college.

Nice To Haves

• Master's degree from an accredited institution.
• Excellent management and writing skills.
• Knowledge of DegreeWorks.
• Knowledge of Banner or other student information systems.
• Proficiency in data management, attention to detail, and accuracy.
• Ability to read, write, and speak Spanish or other languages proficiently.

Responsibilities

• Lead all graduation processing activities.
• Serve as the department liaison for Commencement.
• Process course substitutions in coordination with the Office of Curriculum.
• Oversee the Fresh Start program and related processes.
• Maintain and update coding of Honors-eligible students.
• Process enrollment and degree files for submission to the National Student Clearinghouse.
• Oversee Reverse Transfer processing and reporting.
• Develop and maintain final examination schedules for all campuses.
• Assign academic classrooms.
• Create and oversee clerical staff schedules, including phone and window schedules.
• Supervise student aides and assist with supervision of clerical staff.
• Maintain and update the SharePoint site.
• Serve as the department's web liaison.
• Assist the Director with office operations, staff coordination, and departmental initiatives.
• Supervise the office's compliance with the Family Educational Rights and Privacy Act of 1974 as it affects students, faculty, and staff.
• Assume additional responsibilities and committee assignments as directed by the Director of Registration and Records.
• Adhere to the College Code of Conduct and contribute to an equitable, inclusive, and collaborative College environment.
• Maintain technological competencies utilized by the College and pursue professional growth, including ongoing diversity, equity, and inclusion training.

Benefits

• Flexible Work Policy for benefit-eligible employees, with possible flextime or staggered shifts, remote work or telecommuting, and compressed work schedules; availability depends on division, department, position, and business and operational needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level