Assistant Director Recruitment (Education)

Cross Country Healthcare

19h•$90,000 - $100,000

About The Position

Cross Country is a market-leading, tech-enabled workforce solutions and advisory firm with over four decades of experience. They help organizations solve complex labor and operational challenges and are recognized as a Top Place to Work and a Most Loved Workplace. They were also the first public company to earn The Joint Commission Gold Seal of Approval® for Health Care Staffing Services Certification with Distinction. The Assistant Director of Recruitment (ADR) will lead a team of Recruiters responsible for recruiting and placing professionals for assignments across the US. The ADR will focus on optimizing recruitment processes, enhancing candidate experiences, and contributing to the organization's success by maintaining an active pool of professionals to meet client needs, thereby impacting fill rates, revenue, and profitability.

Requirements

5 years of Recruitment experience in the service industry and/or business management preferred.
3 years’ experience in a leadership or managerial role is required.
Staffing experience required; education industry knowledge and experience preferred.
Proficient technical skills and knowledge of computer operations and applications including MS Office products: Outlook, Excel, Word.
Strong communication and interpersonal skills.
Familiarity with recruitment technologies, including ATS.
Excellent data analysis and reporting skills.
Ability to identify and address challenges within recruitment processes.
Strong organizational and project management skills.
Adaptable to changes and emerging trends in recruitment.
High School diploma or equivalent required.
Associate degree in Business Administration or related field preferred or any equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.

Nice To Haves

Education industry knowledge and experience preferred.

Responsibilities

Oversee and optimize end-to-end recruitment processes, ensuring efficiency, consistency, and compliance.
Identify and implement improvements to streamline workflows and enhance the overall effectiveness of recruitment operations.
Develop training, best practices, cheat sheets, tips, tools, templates, and resources for recruiters.
Manage and leverage recruitment technology tools, including the Applicant Tracking System (ATS), to streamline processes and enhance the candidate experience.
Stay informed about emerging recruitment technologies and recommend relevant tools to improve operational efficiency.
Utilize data and metrics to evaluate the effectiveness of recruitment strategies and make data-driven decisions.
Utilize data and metrics to assess the performance of recruitment operations.
Generate regular reports on recruitment metrics and key performance indicators (KPIs) to inform decision-making and demonstrate effectiveness.
Lead and supervise a team of recruitment coordinators, administrators, and support staff.
Provide guidance, training, and support to the team, fostering a collaborative and high-performance culture.
Monitor and drive department metrics and reporting.
Motivate and inspire the team by communicating milestones and successes.
Manage production goals, assessing individual performance and metrics.
Implement performance improvement plans when needed.
Model best practices and professionalism.
Work closely with recruiters, hiring managers, and other stakeholders to understand staffing needs and collaborate on effective recruitment strategies.
Ensure effective communication and coordination between recruitment operations and other HR functions.
Focus on creating a positive and seamless experience for candidates throughout the recruitment process.
Implement initiatives to enhance the overall candidate journey.
Mitigate and/or resolve concerns for impacting field professionals by initiating contact with professionals and orchestrating resolution.
Cultivate an environment of accountability, responsibility, and trust amongst the team.
Attract, select, and retain talent through participation and ownership in the interview, selection, and onboarding process.
Develop strategic initiatives with corresponding action plans to meet working professional volume and profit goals.
Align long-term team goals with individual short-term goals to promote accountability through clear expectations.
Perform other duties as assigned.
Ability to perform the essential functions of the job with or without reasonable accommodation.