Director, Recruitment Delivery

ICONAustin, TX

About The Position

ICON's People & Places organization finds, grows, and supports the talent behind ICON's robotics, software, construction, corporate, and government teams. ICON builds robotic systems that construct multi-story buildings. The Director of Recruitment Delivery leads ICON's centralized recruiting Center of Excellence, the execution engine behind our embedded Talent Acquisition Partners. TA Partners own each search and its sourcing strategy. This role owns everything that executes it: the recruiters and sourcers staffed onto every search, the core recruiting craft, the platform and tooling (LinkedIn Recruiter, ATS/CRM, sourcing and AI tools), enablement, and the end-to-end candidate experience. This role is accountable for the speed, quality, cost, and consistency of delivery across every business unit as ICON scales.

Requirements

  • 10+ years in talent acquisition/recruiting, including 5+ years leading recruiting teams (managing managers or team leads), or equivalent leadership of research, search operations, or delivery functions within retained or executive search.
  • Proven experience building and scaling a recruiting function or COE, including blended contract/perm delivery and a staffing/deployment model.
  • Deep, hands-on fluency with LinkedIn Recruiter, ATS/CRM, and modern sourcing and AI tools; strong recruiting analytics and process design.
  • Track record of owning a recruiting budget and vendor/agency relationships.
  • Experience recruiting across technical, operations, and skilled-trade populations in a high-growth environment.

Nice To Haves

  • Experience in hardware, manufacturing, construction, robotics, or deep-tech scaling environments.
  • Background standing up recruiting operations, enablement, or shared-services/COE teams.

Responsibilities

  • Build, scale, and flex a blended pool of contract and permanent recruiters and sourcers, and staff them onto TA Partner–led searches based on demand and priority.
  • Allocate recruiter/sourcer capacity across business units in partnership with the TA Partners, who direct each search's sourcing strategy.
  • Own the make-vs-buy decision on recruiting labor; manage agency/contract/RPO partnerships and the contingent recruiting budget.
  • Set delivery SLAs and hold the team accountable to them.
  • Own recruiter and sourcer training, onboarding, certification, and ongoing capability development — especially depth on the core toolset (LinkedIn Recruiter, sourcing platforms).
  • Standardize the execution playbook — intake response, screening, and req workflow — so delivery is consistent regardless of who staffs a search.
  • Define the standard search plan that starts every search: a target company map (companies, inclusion rationale, talent pool sizing, prior search history), the outreach content and cadence, and the tools to be used, produced by the staffed sourcer, or by the TA Partner on searches they run without COE support.
  • Own the 30- and 90-day check-ins with the TA partner that test whether the plan is producing, recalibrating the map, content, and cadence with the Partner as needed.
  • Own the centralized recruiting platform and tooling — LinkedIn Recruiter, ATS, CRM, sourcing and AI tools — including selection, licensing, adoption, governance, and ROI.
  • Own the core recruiting skillset the COE executes on: sourcing technique, outreach, screening, and pipeline management — the "how we recruit," while the TA Partner sets the "who and where."
  • Define recruiting data hygiene, reporting, and the metrics that measure funnel health, time-to-fill, quality-of-hire, cost-per-hire, and conversion.
  • Ensure search plans (target maps, market data, candidate history) are captured centrally so every search compounds the last rather than starting cold.
  • Own the core candidate and applicant experience end to end: communication standards, interview logistics, and process compliance.
  • Partner with employer brand for a consistent, on-brand candidate journey.
  • Build, lead, coach, and develop the recruiting team; build a performance and service culture geared to staffing searches well and fast.
  • Advise People leadership on hiring capacity, forecasting, and recruiting investment.

Benefits

  • ICON is an equal opportunity employer committed to fostering an innovative, inclusive, diverse and discrimination-free work environment.
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