Assistant Director, Operations

Simon Property Group•Sunrise, FL

22d

About The Position

The Assistant Director, Operations supports the operation, maintenance, safety, and capital planning of Sawgrass Mills. The role works with the Operations Director, property staff, tenants, contractors, local officials, and corporate operations and energy services teams to maintain the property’s physical assets and manage operating and capital work within budget.

Requirements

Bachelor’s degree in a related field.
At least three years of experience in facility or maintenance operations.
Ability to read and understand blueprints, CAD drawings, and other schematics.
Effective oral and written communication skills.
Proficiency with computers and programs such as Microsoft Office and other programs applicable to the property.
Ability to be flexible, prioritize and manage multiple projects, and solve problems in a timely manner.
Valid driver’s license.
Ability to lift and carry up to 50 pounds.

Responsibilities

Assist with developing and executing a five-year capital plan to maintain and enhance property assets.
Ensure property safety systems meet applicable codes and are maintained and inspected.
Conduct daily property walk-throughs, address operational issues found during inspections, and keep physical assets in good operating condition.
Assist with procurement and application of goods and services within annual CAM and capital expenditure budgets.
Partner with the Operations Director to manage operating expenses within or below budget and address negative financial variances.
Manage capital projects and ongoing services, including scopes of work, requests for proposals, bid evaluations, service agreements, contractor oversight, inspections, and project close-out documentation.
Monitor contracted cleaning services.
Manage preventive and predictive maintenance, repairs, and construction work to sustain safe and reliable operations.
Work with the Operations Director and maintenance staff on preventive maintenance and related records and logs.
Maintain a safe environment and identify and eliminate hazards affecting staff, tenants, and customers; administer and provide training for applicable regulated programs, which may include OSHA, ADA, and EPA programs.
Work with security and local officials to plan and oversee fire safety programs, and support emergency and disaster response preparation.
Conduct or arrange condition assessments to support long-range capital plans and budgets.
Oversee contractors performing capital work.
Interact with the Portfolio Director of Operations and Energy Services.
Support tenants under construction, ensuring work follows approved plans and mall criteria; help address government and permit obstacles and coordinate with tenant coordination to support opening by the budgeted RCD.
Develop staff members, recognize strong performance, counsel poor performance, and complete objective performance reviews.
Resolve tenant concerns related to facility operations, including lease and non-lease concerns.
Build relationships with civic leaders, code officials, fire safety officials, and tenants; participate in tenant meetings about facility operations initiatives.
Fulfill the Manager-on-Duty rotation and manage day-to-day activities, including emergency situations as necessary.
Manage the operations purchasing program and asset inventory.
Ensure service agreements are current and comply with the Simon Field Purchasing Policy.
Perform other duties as assigned.