Assistant Director, Operations

Simon Property Group•Sunrise, FL

20d

About The Position

The Assistant Director, Operations supports the safe, reliable, and cost-effective operation of Sawgrass Mills. The role assists with long-range capital planning, property inspections, maintenance and repair, contractor and service-agreement oversight, operating budgets, and compliance with safety and regulatory requirements. It also supports tenant construction and facility concerns, staff development, emergency preparedness, and coordination with internal teams and local officials. The position participates in a Manager-on-Duty rotation and may manage day-to-day operations, including emergency situations.

Requirements

Bachelor’s degree in a related field.
Minimum of three years of experience in facility or maintenance operations.
Ability to read and understand blueprints, CAD drawings, and other schematics.
Ability to communicate effectively orally and in writing.
Proficiency with computers and programs such as Microsoft Office and other programs applicable to the property.
Ability to be flexible, prioritize and manage multiple projects, and solve problems in a timely manner.
Valid driver’s license.
Ability to lift and carry up to 50 pounds.

Responsibilities

Assist with development of a five-year capital plan to maintain and enhance property assets and carry out projected capital plans.
Ensure property safety systems are up to code, maintained, and inspected.
Conduct daily property walk-throughs, identify operational issues, and respond rapidly to them.
Assist with procurement and application of goods and services within annual CAM and capital expenditure budgets.
Partner with the Operations Director to manage property operating expenses within or below budget and address negative financial variances.
Manage work processes for capital projects and ongoing services, including scopes of work, requests for proposals, bid evaluation, service agreements, contractor oversight, inspections, and project close-out documentation.
Monitor contracted cleaning services.
Manage preventive and predictive maintenance, repairs, and construction work to sustain safe and reliable operations.
Read and interpret engineering drawings and schematic diagrams in paper or electronic form.
Work with the Operations Director and maintenance staff on preventive maintenance and associated records and logs.
Maintain a safe environment and identify and eliminate hazards affecting mall staff, tenants, and customers; administer and provide training for programs such as OSHA, ADA, and EPA programs as applicable.
Work with security and local officials to plan and oversee fire safety programs and support emergency and disaster-response preparation.
Perform condition assessments personally or with consultants to help develop long-range capital plans and budgets.
Oversee contractors performing capital work.
Interact with the Portfolio Director of Operations and Energy Services.
Support tenants under construction, ensure work matches approved plans and mall criteria, and assist with government and permitting obstacles as needed.
Coordinate and communicate with tenant coordination to help ensure tenants open at or before the budgeted RCD.
Develop staff members by broadening their experience, recognizing good performance, counseling poor performance, and completing thorough, objective performance reviews.
Resolve tenant lease and non-lease concerns related to facility operations.
Build and maintain relationships with tenants and civic leaders, including code and fire-safety officials, through interaction, follow-through, and participation in tenant meetings.
Fulfill the Manager-on-Duty rotation and manage day-to-day activities as necessary, including emergency situations.
Manage the operations purchasing program and asset inventory.
Ensure service agreements are current and comply with the Simon Field Purchasing Policy.
Perform other duties as assigned.