Assistant Director of the Center of Financial Wellness: Financial Aid - UTK

University of Tennessee•Knoxville, TN

5d•Onsite

About The Position

Reporting to the Associate Director, the Assistant Director for Financial Wellness & Engagement leads the day-to-day implementation of financial wellness programming, education, and outreach for the Center for Financial Wellness (CFW) within the Division of Enrollment Management. This position coordinates a team of professional staff and peer educators to deliver impactful, student-centered financial wellness experiences across the academic journey. The Assistant Director also oversees the coordination of CFW communications, ensuring that student-facing financial wellness messaging is consistent, timely, and aligned with divisional priorities. The ideal candidate brings a student affairs or co-curricular programming mindset and a genuine commitment to advancing student financial capability, success, and retention at the University of Tennessee, Knoxville.

Requirements

Bachelor’s Degree
3 years of professional experience
Demonstrated experience developing and facilitating high-impact student-facing educational programs or events.
Demonstrated collaboration and relationship-building skills across campus units.
Experience coordinating or supervising professional or paraprofessional staff.
Student-Centered Mindset: Approaches program design and delivery with genuine investment in student success, belonging, and financial empowerment.
Collaborative Execution: Builds effective working relationships with campus partners and cross-functional teams to carry out shared goals.
Operational Reliability: Manages multiple program priorities with attention to detail, follow-through, and consistent quality.
Strategic Communication: Translates financial wellness content into accessible, engaging messaging for diverse student audiences.
Data-Informed Improvement: Use participation data and student feedback to continuously strengthen program offerings.
Applicants must be legally authorized to work in the United States on a full-time basis without need now or in the future for sponsorship for employment-based visa status.

Nice To Haves

Master’s
Experience working within or in close partnership with an Enrollment Management division.
Familiarity with student communications platforms, CRM systems, or digital outreach tools.
Background in financial literacy education, coaching, or counseling.
Experience contributing to communications or marketing campaigns targeting student population.
Builds effective working relationships with campus partners and cross-functional teams to carry out shared goals.
Manages multiple program priorities with attention to detail, follow-through, and consistent quality.
Translates financial wellness content into accessible, engaging messaging for diverse student audiences.
Use participation data and student feedback to continuously strengthen program offerings.

Responsibilities

Implements and coordinates financial wellness programming with a student success and student life lens, ensuring broad reach and meaningful student impact.
Oversee the day-to-day coordination of CFW communications, ensuring student-facing financial
Provides day-to-day coordination and professional support to CFW’s Coordinator and Financial Wellness Coaches, ensuring program staff are well-supported and equipped for excellence in student-facing work.
Supports the operational effectiveness of CFW programs and contributes to assessment and reporting that demonstrates program impact.