Director of Financial Aid

Southeastern College•Columbia, SC

1d•Onsite

About The Position

The role of the Director of Financial Aid is to ensure the appropriate and accurate processing of student financial aid packages. The Director of Financial Aid oversees a staff of financial aid administrators who work to ensure students are properly funded, packaged, and prepared to start each semester.

Requirements

Ensure staff are up-to-date on current laws, regulations, and financing options
Review all financial aid packages for accuracy
Work with the OOED to ensure accurate and timely posting of funds

Responsibilities

Oversee and manage the financial aid process
Ensure all prospective students are provided with basic overview of financial aid process
Ensure students are provided with all available options and packed
Ensure students understand packaging
Ensure all regulations and laws are followed
Coordinate with other campus departments
Review scanned packages for quality and provide any feedback to Financial Aid Administrators as necessary
Reconcile any complex financing issues
Submit to Student Financial Services (OOED) for review and processing
Work with Student Financial Services (OOED) to reconcile any problems
Work with Bursar to ensure posting of cash payments
Review monthly start date reports
Review monthly account balance reports
Investigate account balance issues
Monitor for potential defaults
Follow-up on potential and actual defaults
Track Sally Mae, government/private scholarship, grant, and private loan postings
Track drops and academic dismissals
Re-package continuing students
Ensure exit interviews are conducted
Ensure any outstanding balances with Southeastern College are cleared
Motivate staff and reinforce positive accomplishments
Schedule hours for staff
Monitor staff activities (phone calls, appointments, student interviews...)
Monitor student overview discussions/interviews and provide constructive feedback
Monitor effective use of C2K Campus View system
Ensure Financial Aid Administrators know/are up-to-date on financial offerings
Informally touch base with each Financial Aid Administrator on a daily basis
Provide coaching and training programs for staff development
Conduct weekly staff meetings