Assistant Director of Student-Athlete Services

California State University, Long Beach • Long Beach, CA

3d • $4,908 - $7,150 • Onsite

About The Position

The Associate Director of Student-Athlete Services provides leadership and coordination for key enrollment, onboarding, and transitional support processes for NCAA Division I student-athletes. This role ensures alignment with university systems while centering the student-athlete experience through strategic partnerships with campus units including Enrollment Services, the Bickerstaff Academic Center, Housing, Compliance, and International Education.

Requirements

• Equivalent to a bachelor's degree in a related field and two years of related experience required.
• Must be proficient in the use of basic computer applications.
• Ability to communicate with an ethnically and culturally diverse campus community.
• Ability to follow all university policies, procedures, and guidelines including but not limited to safety, civility, information security, and non-discrimination policies and procedures.
• Ability to contribute to a positive university experience for each and every student and assist in achieving the university's commitment to a "vision of excellence."
• The incumbent is required to maintain a working knowledge of NCAA, Big West Conference, Golden Coast Conference, and Mountain Pacific Sports Federation rules and regulations.

Nice To Haves

• Prior NCAA Division I collegiate or professional athletics preferred.

Responsibilities

• Support recruiting operations by coordinating on-campus official visit logistics, including scheduling housing tours and assisting with “first impression” experiences for prospective student-athletes.
• Manage shared recruiting resources such as the department golf cart, including scheduling, prioritization across sport programs, and ensuring maintenance, cleanliness, and readiness for coach use.
• Collaborate with campus partners to support broader Move-In Day efforts for the general student body, contributing to a positive first impression and enhancing the overall student life experience.
• International Student-Athlete Support.
• Serve as the department’s Teamworks super user, acting as the primary liaison with the vendor and internal stakeholders.
• Lead system optimization efforts, troubleshoot user issues, and develop and deliver training for coaches and staff to ensure effective and consistent utilization of Teamworks across all sport programs.

Benefits

• Up to 24 vacation days per year (based on employee group and/or length of service), 14 paid holidays, and 12 sick days annually with unlimited accrual.
• A variety of medical, dental, and vision plans.
• Participation in the CalPERS defined benefit plan, along with voluntary savings options such as 403(b), 401(k), and 457 plans.
• Tuition fee waiver programs for eligible employees; dependent eligibility varies by employee group and bargaining unit.
• Confidential counseling and support services for employees and their families.
• Wellness programs, professional development opportunities, and insurance options including life, disability, and pet insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level