Assistant Director of Retail Security

Marksman Security•Salt Lake, UT

36d•Onsite

About The Position

Marksman Security is seeking a motivated and experienced Assistant Director of Retail Security Operations to lead security services at a premier site in Utah. The Assistant Director is responsible for overseeing all on-site security personnel and operations, ensuring proper staffing, officer training, compliance with policies and procedures, and strong client relationships. This role involves working closely with the client and company leadership to achieve operational goals and maintain the highest standards of service. Marksman Security is dedicated to building personalized security solutions and offers opportunities for learning, growth, and success, with a culture built on core values of being Unified, Transparent, Innovative, Committed, and Accountable.

Requirements

UT Guard Card Strongly preferred
High School Diploma or equivalent required
Minimum 2 years of security supervision or leadership experience required
Must be 21 years of age or older

Nice To Haves

Bachelor’s degree preferred
Background in corrections, law enforcement, military, account management, or security operations preferred
Strong leadership and team management skills
Excellent written and verbal communication skill
Proficient in computer systems and security technology
Detail-oriented with the ability to multitask in a fast-paced environment
Flexible schedule with on-call availability

Responsibilities

Provide professional interaction with clients, residents, guests, and visitors
Build and maintain strong client relationships through ongoing communication
Develop and implement site-specific security policies and procedures
Oversee daily operations, ensuring officers complete required duties (timesheets, logs, reports, incident documentation)
Review and verify all reports for accuracy and completeness
Manage scheduling, staffing, and operational coverage
Recruit, hire, and train new security officers
Address employee relations and payroll concerns promptly
Conduct routine site inspections to ensure compliance with uniform and equipment standards
Utilize and oversee security systems including CCTV, and reporting technology
Enforce company policies and administer coaching or disciplinary actions when necessary
Communicate important updates and operational changes to staff in a timely manner