Assistant Director of Projects and Operations

University of Southern California•Los Angeles, CA
•Hybrid

About The Position

The USC Dana and David Dornsife College of Letters, Arts and Sciences Office of Advancement is seeking an Assistant Director of Projects and Operations. Reporting to the Assistant Dean of Stewardship and Operations, this role manages projects and processes that support the continued success of the team, including student interns, internal communications, event coordination, administrative support, and broader operations efforts in support of gift officers and support teams. The Assistant Director provides administrative support to advancement personnel; manages the Dornsife Advancement website; supervises student interns; supports internal departmental and external donor-facing events; and helps create communications such as flyers, invitations, newsletters, and other documents. The role also supports USC Dornsife campaign initiatives, manages priority projects, contributes to the Operations team's strategic plan, and performs other related duties as assigned. This is a hybrid position, with in-person work at the Downtown Los Angeles Office. Applicants must submit a resume and cover letter. USC is an equal opportunity employer and provides reasonable accommodations to applicants and employees with disabilities.

Requirements

  • Bachelor's degree; combined experience and education may substitute for the minimum education requirement.
  • At least 2 years of directly related project or administrative experience.
  • Strong verbal and written interpersonal and communication skills.
  • Ability to work independently and collaboratively to collect information, execute tasks, and produce high-quality deliverables within scope, timeline, and budget.
  • Ability to anticipate team needs, seek clarification, organize work, and use critical thinking to solve problems.
  • Exceptional ability to manage complex projects and produce accurate, complete work with strong attention to detail.
  • Ability to maintain professionalism and discretion with sensitive or confidential information.
  • Proficiency with Microsoft Office, especially Excel, internet applications such as search engines and online portals, and similar software.
  • Initiative to communicate and collaborate with multiple teams to manage projects and events.

Nice To Haves

  • Master's degree.
  • 3 years of experience.
  • Project management experience.
  • Event coordination experience.
  • Experience with WordPress or another website platform.

Responsibilities

  • Provide administrative support to advancement personnel as needed.
  • Manage the Dornsife Advancement website, including assessing existing pages and facilitating new pages and updates.
  • Supervise Dornsife Advancement student interns, including their day-to-day activities, schedules, recruitment, hiring, and performance.
  • Provide event planning and management support for internal departmental events and external donor-facing events.
  • Assist with creating and designing internal and external communications, including flyers, invitations, and supporting documents.
  • Design, coordinate, and provide content for the bi-monthly Dornsife Advancement newsletter and resource newsletters or office-wide communications.
  • Compose and prepare business correspondence, reports, documents, and forms.
  • Work with multiple departments and offices on a variety of projects.
  • Provide campaign support for current USC Dornsife initiatives and priorities.
  • Manage other priority projects as needed.
  • Contribute to the Operations team's strategic plan.
  • Assist the Operations team with other duties and perform other related duties as assigned or requested.

Benefits

  • USC offers benefits-eligible employees a broad range of benefits and perks to support their and their dependents' health, wealth, and future.
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