Assistant Director of Operations- State Prog Admin

St. Cloud State University • Saint Cloud, MN

10h • Onsite

About The Position

The Assistant Director of Operations is responsible for the overall management of operations at the Herb Brooks National Hockey Center (HBNHC). This position monitors staffing and equipment expenses to meet the financial goals of the HBNHC budget. This position will plan, manage, and execute appropriate coverages for scheduled facility activities. Responsibilities include overseeing ice-related equipment and field of play maintenance, coordinating custodial services and ensuring on-time facility operations. This position may provide coverage for nights and weekends based on event schedules.

Requirements

• 2-years of professional experience managing an ice arena - an Associates can substitute for 6 months experience, BA/BS can substitute for 1 year experience, Master's can substitute for 1.5 years of experience
• 1-year providing work direction and scheduling staff
• Outstanding communication skills (verbal and written)
• Basic computer proficiency (Apple, Microsoft, Adobe, etc.)
• Critical thinking and organizational skills
• Ability to lift 50 lbs.
• Ability to work in cold environment for long periods of time
• Eligible to work in the United States on or before the effective date of appointment. Eligibility includes being a U.S. citizen or national, a lawful permanent resident, or a foreign national authorized to work in the U.S. without the need for employer sponsorship. Employees must maintain work authorization without sponsorship for the duration of their appointment.

Nice To Haves

• Must have a valid Driver’s License for operating a motor vehicle
• Ability to follow written and verbal instructions
• Certified Ice Technician designation
• First Aid and CPR certification

Responsibilities

• Develop, train, and implement standard operating procedures for the ice surfaces and related fields of play at the HBNHC.
• Maintain the field of play commensurate with NCAA Division I ice hockey standards, to include inspections of dasherboard system, spectator netting and other related equipment.
• Establish and maintain standard operating procedures for all full-time and part-time ice resurfacer operators within the HBNHC.
• Implement and execute the indoor air quality regulations and standards for enclosed arenas per Minnesota Department of Health.
• Coordinate and manage the overall operations and facility maintenance of the HBNHC.
• Submit work orders and liaise with skilled facility trades for any major repairs and maintenance for the HBNHC, including exterior grounds.
• Communicate with the Director of the HBNHC on work order status from initial planning phases to final completion.
• Collaborate with full-time and student staff to uphold high-level customer service standards providing a clean, safe, and friendly environment for all user groups.
• Oversee, implement, and execute student staff training for all operational positions within the HBNHC.
• Supervise the full-time Ice Makers(s) and part-time student staff within the HBNHC.
• Coordinate and communicate staff coverage for facility programming, event schedules, and operational priorities.
• Onboard, train, supervise, evaluate, schedule, and offboard part-time student staff.
• Recommend promotional opportunities for part-time student staff.
• Develop, implement, and maintain accurate logbook records for preventative maintenance programs, ice resurfaces, ice maintenance, and equipment within the field of play.
• Ensure accurate measurement and recording of Indoor Air Quality within the HBNHC and submitting completed quarterly logbooks to the Director.
• Manage, record, and submit Field of Play (FoP) Reports for all SCSU ice hockey competitions.
• Assist the Director with short-term operational planning and long-range capital improvements.
• Plan and recommend equipment and operational purchases within the HBNHC.
• Perform other duties as assigned.

Benefits

• Low-cost medical and dental insurance with affordable deductibles
• Employer-paid life insurance
• Short- and long-term disability
• Pre-tax healthcare and dependent care accounts with a roll-over option
• Confidential Employee Assistance Program (EAP) for mental health, legal, and financial counseling
• 12 paid holidays
• Generous vacation and sick time
• Six weeks of Paid Parental Leave
• Pension Plan
• 457(b) and 403(b) retirement accounts
• Various investment options
• Dedicated professional development
• Tuition waivers for both you and your dependents

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree