Assistant Director of Housing and Residence Life

Findlay•Lexington, MA

20h•Onsite

About The Position

This posting is for a full-time, 12-month, exempt position. The Assistant Director for Housing and Residence Life is responsible for assisting the Director of Housing and Residence Life and the Associate Vice President for Student Life in the administration and management of all Housing and Residence Life functions including but not limited to mentoring and training 52 student staff members, housing students, monitoring facility conditions, planning renovations, marketing housing options to increase retention, maintaining housing web pages, assisting with the direct and indirect supervision of the undergraduate/graduate Resident Director and Resident Assistant staffs, directing programming efforts in campus living units, and assisting with leading Residence Life staff selection and training. The person holding this position is required to live in an assigned University house and participate in the meal program to carry out the duties associated with this position. This is a twelve-month, exempt position which includes a competitive salary, benefits, board, and residency in a University-owned house. Essential Functions This position requires regular, predictable, reliable attendance in the office environment.

Requirements

Bachelor’s degree.
Minimum of 6-18 months’ work experience in a professional setting.
Knowledge of and experience with personnel management techniques, general business practices, residence life practices, crisis management, staff development and supervision, web page design/creation, and college student characteristics.
Familiarity with MS Office applications.
Strong oral and written communication skills.
An understanding of and a commitment to the student development philosophy, and the ability to organize a University housing and residence life program reflective of this point of view.
Beliefs supportive of and compatible with the principles of the mission statement and goals of the University of Findlay.
A valid US Drivers’ license with a safe driving record is required.

Nice To Haves

Master’s degree.
Previous experience with facility management and/or residence life management.
Familiarly with The Housing Director software.
A well-developed familiarity with and commitment to student development philosophy of education and the ability to organize a University housing program reflective of this point of view.
Beliefs supportive of and compatible with the principles of the mission statement and goals of the University of Findlay.

Responsibilities

Communicate with and appropriately mentor Resident Directors and Resident Assistants to ensure that student staff members have a full and complete understanding of Housing and Residence Life responsibilities and expectations.
Assist with the design and facilitation of Resident Director and Resident Assistant selection, training, and evaluation processes.
Oversee the planning of the monthly Resident Director and All-Staff meetings in collaboration with the Director of Housing and Residence Life and the Resident Directors.
Coordinate and oversee the Resident Assistant and Resident Director duty schedules, including the break duty schedules and associated meal stipends for staff members who volunteer for all university breaks each semester.
Maintain personnel files for Resident Directors and Resident Assistants.
Meet regularly and individually with Resident Directors and Resident Assistants to assess performance and provide feedback and guidance.
Foster high-quality connections to build relationships on trust and respect that support the goals of the University of Findlay.
Demonstrate hard work, accountability, positivity, persistence, integrity, and respect to lead our staff by example.
Subscribe to the philosophy, purpose, and goals of the Office of Student Affairs and The University of Findlay.
Commit to personal, professional, and academic excellence.
Display a positive attitude toward responsibilities, colleagues, supervisors, and students.
Display a professional demeanor in terms of attitude, communication, confrontation, etc.
Lead by example at all times, and remember that actions, the items you display, and the messages you send, verbally and nonverbally, will be judged by others.
Always strive to project a positive and professional image that is consistent with the expectations of the position.
Maintain a professional relationship with graduate and undergraduate staff members.
Abide by all policies of the university.
Administer all Housing and Residence Life policies and procedures.
Administer all meal plan policies and procedures, including ensuring that all students are on the appropriate meal plans according to UF policy, assist students with meal plan selection, changes, and cancellations.
Serve in the Administrator On Call (AOD) rotation as required and respond to after-hours emergency situations such as emergent building/facility failures, emergency relocation of students, medical or mental health situations requiring transport of students, other emergency situations that may require the activation of the university Emergency Operations Team.
Maintain ongoing communication and collaboration with the Director of Housing and Residence Life to ensure appropriate information sharing, proper planning for training sessions and meetings, better service to students and other stakeholders, and timely follow-up on issues that may impact both housing and residence life.
Prepare all manuals, forms, and reports needed in relation to the Housing and Residence Life functions and assist in the creation of the Housing and Residence Life staff manuals and distribution to RAs/RDs and staff offices.
Oversee and manage the use of the Residence Life Staff page within Canvas, the university's learning management system.
Maintain an annual calendar that cites all administrative responsibilities, events, and deadlines that apply to the Housing and Residence Life area.
Assists with the coordination of all essential administrative functions associated with the housing of students (e.g. floor plan verification, occupancy/other housing reports, room sign up, room assignments, room changes, key control, electronic access control, housing agreements, check-in, check-out, off campus approval applications, early arrivals, washer/dryer inventory and maintenance, Student Affairs records, etc).
Provide the Business Office with information needed to ensure the proper billing of students for housing, board, damages, and fines.
Assist the Director of Housing and Residence Life in compiling a comprehensive list each academic year for maintenance and improvement projects so plans for the upcoming summer can be completed in a timely manner.
Assist with the monitoring of all renovations of campus living areas.
Assist with preparing annual operating budgets as requested.
Create and implement strategies to increase the number of residents who sign up to return to on-campus housing the following year, and assess the effectiveness of those strategies each semester through the use of surveys, focus groups, and other methods.
Develop marketing strategies to promote different living options.
Conduct student focus groups on a regular basis to gather input about on campus living, and use the gathered information to make informed decisions about updating programs and policies for the department.
Research, recommend, and coordinate the implementation of new housing options as needed.
Inform and consult as needed, with the Director of Housing and Residence Life in a timely manner regarding facility issues, housing assignment challenges, proposed policy changes, renovation plans, and major budget expenditures.
Ensure that all items considered part of a student's record are scanned and entered into the appropriate database.
Review housing information entered into StarRez and Workday on a regular basis to ensure facility information is correct and that students are being billed appropriately for all housing and meal plans.
Maintain records about the technology present in each living facility.
Review, research, recommend, and assist with the creation and implementation of expanded online student services and new technology applications as requested.
Facilitate ongoing efficiency of the StarRez system by working with UF Information Technology Services, Business Affairs, and the StarRez team.
Maintain social media presence for the Housing and Residence Life Office, promoting programming, room selection, and other special events.
Manage programming databases, approving proposed programming, IMPACTS, and night off requests, on a daily basis.
Actively participate in staff decision-making processes as well as central decision-making within the Office of Housing and Residence Life.
Participate in short-term and standing division-wide and University committees as requested.
Attend at least one professional conference per year, as available.
Participate in at least one training session per semester in a multicultural area to increase your awareness and understanding.
Perform related duties as assigned by the Director of Housing and Residence Life or Associate Vice President for Student Life.
Share pertinent information on a regular basis.
Perform all other duties deemed appropriate for this position.