Assistant Director of Health Services

Life Care Services•Nashville, TN

About The Position

Clarendale at Bellevue Place is seeking a hospitality-focused Assistant Director of Healthcare Services to provide the Director of Health Services (DOHS) with administrative, programmatic, and special-project support in a fast-paced senior-living environment. The role supports Assisted Living and Memory Care operations, resident health-record processes, staff scheduling and training coordination, compliance activities, and care conferences. A valid Tennessee LVN/LPN license is required. Employees are expected to practice the LCS Hospitality Promises in interactions with residents, coworkers, and guests, maintain professionalism and attention to detail, and protect personal health information in accordance with applicable regulations. This is a full-time, day-shift position, Monday through Friday, with on-call duties.

Requirements

Valid LVN/LPN license in the State of Tennessee.
At least one year of related experience as an administrative assistant in a physician’s office or a similar position supporting a clinical setting.
Ability to protect personal health information and comply with applicable regulations.
Employees are expected to practice the LCS Hospitality Promises, including courteous and timely communication, accountability, professionalism, and respect for differences.

Nice To Haves

At least one year of experience working in assisted living or health care.

Responsibilities

Review daily tickler files, print items due, and assist the DOHS in organizing and completing tasks, including employee training and resident requirements.
Create the monthly DOHS calendar with all required elements.
Perform audits as directed by the DOHS and report results to the DOHS and Executive Director.
Ensure education and training are properly documented, and coordinate with the Business Office Manager to retain training certificates in an organized manner.
Set up appointments for the DOHS.
Coordinate and update staffing and schedules as directed by the DOHS; schedule candidate interviews and department orientation with the DOHS.
Provide primary administrative support to the Director of Health Services.
Create resident medical files and enter electronic health-record information upon admission.
Coordinate internal and external correspondence and publications.
Maintain Assisted Living and Memory Care policy and procedure manuals.
Provide computer support to Assisted Living and Memory Care.
Ensure Care Conferences are scheduled and logged appropriately.
Support a culture in which business decisions and employee engagement contribute to revenue and occupancy.
Practice the LCS Hospitality Promises and maintain professionalism and attention to detail.
Observe and abide by regulations to protect personal health information.