Assistant Director of Health Services

Life Care Services•Nashville, TN

About The Position

Clarendale at Bellevue Place is seeking a hospitality-focused Assistant Director of Healthcare Services to provide the Director of Health Services (DOHS) with administrative, programmatic, and special project support in a fast-paced senior living environment. The role supports Assisted Living and Memory Care operations and contributes to a culture in which business decisions and employee engagement help drive revenue and occupancy. The position requires a valid LPN license in Tennessee and at least one year of related administrative assistant experience in a physician’s office or a similar clinical setting. Experience working in assisted living or health care is preferred. The community expects employees to follow its hospitality commitments in interactions with residents, colleagues, and guests, and to protect personal health information in accordance with applicable regulations.

Requirements

Valid LPN license in the State of Tennessee.
At least one year of related experience as an administrative assistant in a physician’s office or similar position supporting a clinical setting.
Full-time availability for a schedule that includes day shifts, Monday through Friday, and on-call work.

Nice To Haves

At least one year of experience working in assisted living or health care.
Enthusiasm, compassion, and a passion for hospitality and senior engagement.

Responsibilities

Review daily tickler files, print items due, and assist the DOHS with organizing and completing tasks, including employee training and resident requirements.
Create the monthly DOHS calendar with all required elements.
Perform audits as directed by the DOHS and report results to the DOHS and Executive Director.
Ensure education is properly documented and coordinate with the Business Office Manager to retain training certificates in an organized manner.
Set up appointments for the DOHS.
Coordinate and update staffing and schedules as directed by the DOHS.
Schedule candidate interviews and department orientation with the DOHS.
Provide primary administrative support to the Director of Health Services.
Create resident medical files and enter electronic health record information upon admission.
Coordinate internal and external correspondence and publications.
Maintain Assisted Living and Memory Care policy and procedure manuals.
Provide computer support to Assisted Living and Memory Care.
Ensure Care Conferences are scheduled and logged appropriately.
Observe and abide by regulations to protect personal health information.
Practice the LCS Hospitality Promises in interactions with residents, fellow employees, and guests.