Assistant Director of Health Professions Advising (Student Services Professional IV)

California State University, Fullerton•Fullerton, CA

17h•Onsite

About The Position

The Health Professions Advising Office (HPAO) within the Division of Academic Affairs at California State University, Fullerton (Cal State Fullerton) has a long history of helping students gain admission to health professions schools, including prestigious institutions like Harvard, Stanford, and Johns Hopkins. Cal State Fullerton is a leading public university dedicated to student success, academic excellence, and inclusive excellence, fostering a collaborative environment. It is recognized as a Hispanic-Serving Institution and an Asian American and Native American Pacific Islander-Serving Institution. The Assistant Director of Health Professions Advising will lead the university’s Health Professions Advising Programs, providing comprehensive support to students aiming for post-baccalaureate health professional schools (e.g., medicine, dentistry, pharmacy, optometry, physical therapy, physician assistant, occupational therapy, and veterinary medicine). This support includes advising appointments, mock interview practice, personal statement reviews, and assistance throughout the application process. The HPAO also maintains linkages with various universities. The ideal candidate will possess a positive attitude, an energetic mind, and a strong commitment to ethical practices, inclusivity, openness, flexibility, integrity, and kindness.

Requirements

Bachelor’s degree or the equivalent from an accredited four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing, and conflict resolution.
Four years of professional student services work experience including experience advising students individually and in groups, as well as the analysis and resolution of complex student services problems.
Thorough knowledge of the policies, procedures, and practices of the program area to which assigned or the ability to quickly acquire such knowledge.
General knowledge of the policies, practices, and activities of Student Services programs outside the program to which immediately assigned.
General knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management.
General knowledge of advanced statistical and research methods.
Ability to carry out very complex assignments without detailed instructions.
Ability to advise students individually or in groups on varied and complex matters.
Ability to determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature.
Ability to reason logically and analyze and solve organizational and operating problems of one or several program areas.
Ability to plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations.
Ability to analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action.
Ability to understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served.
Ability to establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view.
Satisfactory completion of a background check (including a criminal records check) is required for employment.

Nice To Haves

Experience using learning management systems such as Canvas.
Experience using data analytics and technology tools (e.g., EAB) to support planning and data-driven program development and assessment.
Demonstrated experience leading the development of assessment practices for advising programs.
Contributing to complex, dynamic advising, and student success initiatives in higher education settings such as Cal State Fullerton.
Experience implementing university- or system-wide policies and procedures.
Experience advising students individually and in groups on health professions and school admissions.
Experience working effectively with various students, families, and staff.
Strong skills in interpreting and applying program rules and regulations.
Exercising initiative and resourcefulness in planning work assignments.
Implementing long-range program plans.
Experience hiring, supervising, and training undergraduate or graduate students.
Experience compiling, collecting, and analyzing data for program review and annual reporting.

Responsibilities

Lead the university’s Health Professions Advising Programs.
Provide support for Cal State Fullerton students to become competitive applicants for entry into post-baccalaureate health professionals schools.
Lead and manage HPAO in line with the campus' strategic plan to achieve its purpose and priorities.
Maintain active collaborative partnerships with the Colleges of Natural Sciences and Mathematics and College of Health and Human Development.
Develop and coordinate projects and collaborations with other campus partners in support of student success.
Coordinate the scholarship review and award process for Health Professions Programs, including promoting opportunities, supporting applicants, and working with the University Scholarships Office to manage selections.
Other duties as assigned.