Assistant Director of Family Services

Communitas, Inc. • Wakefield, MA

5d • $80,000 - $80,000 • Onsite

About The Position

The Assistant Director of Family Services supports the Director with operational and programmatic leadership across the Family Support Division. The role helps oversee, develop, and continuously improve programs and services, including staff leadership, program performance, service delivery, outreach, documentation, billing review, and activities that support program sustainability and growth.

Requirements

• Master’s degree in social work, psychology, counseling, education, or a related field.
• At least five years of progressively responsible experience in human services, family support, disability services, or a related field.
• Prior supervisory or management experience.
• Passion and dedication to supporting people.
• Valid driver’s license and acceptable driving record.
• Must pass company background and reference checks.

Nice To Haves

• Supervisory or management experience involving professional staff supervision or program leadership.
• Experience overseeing programs, managing budgets, and ensuring compliance with state-funded or publicly funded human services contracts.
• Experience supporting individuals with intellectual and developmental disabilities and their families.
• LICSW or LMHC.

Responsibilities

• Oversee and further develop programs in the Family Support division, including hiring, training, supervision, and evaluation of staff.
• Monitor program performance, service utilization, and operational processes to identify improvement opportunities and ensure program effectiveness.
• Provide clinical and programmatic guidance to staff supporting families with complex needs.
• Support families in accessing appropriate services through intake, information and referral, and assistance with developing and implementing Family Support Plans as needed.
• Coordinate and conduct outreach and educational initiatives with family groups, government agencies, community organizations, and culturally and linguistically diverse communities.
• Assist with monthly billing review and program documentation processes.
• Participate in grant writing, Requests for Responses (RFRs), and reporting activities to support program sustainability and growth.

Benefits

• Tiered pay increases based on years of service, pending performance evaluations.
• Four weeks’ vacation, one week of sick time, and 12 holidays for new full-time employees.
• Low-cost medical and dental insurance.
• Employer-paid life insurance.
• Long-term disability coverage.
• Tuition reimbursement eligibility after 90 days of employment.
• Flexible schedules.
• Opportunities for advancement.
• Regular employee appreciation events.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager