Assistant Director of Event Management - Tennessee Athletics - UTK

University of Tennessee•Knoxville, TN

3d•Onsite

About The Position

The Assistant Director of Event Management is responsible for event management of assigned sports, including post-season activity. This role will also provide secondary event support under the Senior Director of Event Management. A key responsibility includes overseeing athletics parking operations for Neyland Stadium, Food City Center, and all athletics lots/garages, in support of the Senior Associate AD, Facilities and Event Operations. The position requires collaboration with department, campus, and third-party leadership, staff, and stakeholders to ensure the success of athletics home and special events.

Requirements

Bachelor’s degree.
Relevant event management/game day operations experience (can include graduate assistantships or internships).
Ability to lead and communicate effectively with internal units, campus departments, and external representatives.
Knowledge of Special Event Industry Standards.
Knowledge of NCAA and SEC guidelines as they pertain to collegiate athletic & special events.
Knowledge of basic University guidelines and policies in relation to monetary transactions.
Ability to manage a staff of up to 60 people in a professional and organized manner.
Ability to multi-task and complete various on-going projects within a typical workday.
Skills to use computer software, particularly Microsoft Software Suite (Word, Excel, Publisher, Outlook).
Skills to use Photoshop and Adobe Acrobat.

Nice To Haves

Experience in event management operations and/or with an NCAA Division I or professional sport setting.
Working knowledge of creative platforms.
Ability to lead and train part-time and/or full-time staff.

Responsibilities

Serve as the Baseball & Golf Event Manager, responsible for planning and executing events, creating and implementing comprehensive operations plans, and coordinating with various internal and external departments (fan engagement, sports medicine, video/radio, game officials, facility/grounds, concessions, volunteers, security, UTPD, etc.).
Work closely with sport administrators, coaching and operations staff, and facility/event operations leadership to ensure events are organized and compliant with SEC/NCAA guidelines, serving as the main point of contact for visiting teams.
Act as a lead tournament manager for assigned SEC & NCAA championships related to baseball and golf.
Provide secondary event support for other athletics and special events as assigned by the Senior Director of Event Management and/or Senior Associate Athletics Director of Facilities & Event Operations.
Assist in football game operations and/or Neyland Stadium events and duties as assigned.
Oversee athletics parking operations for Neyland Stadium, Food City Center, and all athletics lots/garages.
Serve as the athletics liaison to parking services/third-party leadership and staff assigned to parking areas.
Assist with pregame staff briefings, lot assignments, equipment distribution, and operational updates.
Ensure parking lots are properly staffed, signed, and prepared prior to opening.
Monitor vehicle ingress and egress to support safe and efficient traffic flow.
Verify that parking credentials, permits, passes, and access procedures are followed.
Serve as a point of contact for parking-related questions, issues, and guest concerns.
Communicate regularly with event management staff, public safety, transportation, and parking leadership.
Identify and report safety concerns, traffic issues, guest conflicts, or operational needs.
Work with office ADA/Accessibility and Parking Services to ensure lot and garage numbers align with state and national requirements.
Support all ADA parking, donor parking, team/staff parking, media parking, and other designated areas as assigned.
Help maintain clear emergency access routes, pedestrian pathways, and restricted areas.
Respond professionally to guest concerns and resolve issues when appropriate.
Assist with post-game traffic flow, lot clearing, equipment collection, and operational recaps.
Communicate with the Senior Director of Event Management regarding proposed expenses and operating budgets.
Prepare pre and post-event management reports detailing operational pros and cons.
Process payroll and work orders as appropriate.
Support the presentation of year-end event management internal evaluations.
Support and formulate procedures and manuals for event management athletic events and general policies and procedures.
Manage office and event supply inventory.