Assistant Director of Engineering - Magnolia Denver

Magnolia Denver•Denver, CO

5d•Onsite

About The Position

The Assistant Director of Engineering is responsible for the day-to-day operations of the engineering department. In the absence of the Director, the Assistant Director of Engineering will assume the administrative and operating aspects of the hotel as they relate to engineering. Magnolia Denver offers the perfect blend of charm and comfort at our boutique, historic hotel in downtown Denver. Our 297 thoughtfully designed guest rooms and suites cater to both business and leisure travelers, offering a relaxing retreat with all the modern amenities needed. Our prime downtown location makes it easy for our Guests to dive into all Denver has to offer.

Requirements

At least 3 years of supervisory or lead mechanic experience in a hotel, preferably in a historic hotel
Must hold a technical certificate with at least 3 years of supervisory mechanic experience.
HVAC, electrical, plumbing, boiler operations and general maintenance skills required
High school diploma or equivalent required
Long hours sometimes required.
Heavy work – Exerting up to 100 pounds of force occasionally, and /or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull or otherwise move objects.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all levels of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Attend all hotel required meetings and trainings.
Participate in M.O.D. coverage as required.
Maintain regular attendance in compliance with Magnolia Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which include wearing nametags.
Comply with Magnolia Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to maintain confidentiality of information.
Perform other duties as requested by management.
Knowledge of risk management, OSHA and MSDS
Basic carpentry, drywall and painting skills
A safety mindset and an eye for detail
A builder’s mentality (know it like you built it!)
Excellent communication skills, both written and verbal
A sharp professional appearance
Intermediate proficiency with the Microsoft Office suite and comfort using various technology platforms, apps and computer programs
Availability for emergency situations at the property, including an on-call rotation

Responsibilities

Assist in developing and implementing plans to maintain property, equipment, grounds and other assets in a safe and acceptable state of repair.
Supervise and train all Engineering staff in Customer Service, Empowerment, Standard Operating Procedures and Loss Prevention.
Create and post all Engineering staffs schedules.
Create and implement preventative maintenance program for all hotel equipment.
Ensure all emergency and life safety equipment and systems are inspected, tested and certified per Highgate Hotel standards.
Actively participate in energy conservation programs.
Review all guest and meeting planner comment cards to ensure problems are identified and corrected in a timely manner.
Ensure compliance with the Americans with Disabilities Act (ADA).
Assist with the administration of all vendor contracts controlled by the engineering department.
Ensure that room maintenance requests are handled in a prompt and courteous manner.
Follow up on all alarms immediately to determine the exact location and cause. Determine emergency status and report findings to Front Desk. Take immediate action as necessary.
Assist as necessary with special projects and renovations.
Support and participate in all Magnolia Hotel programs
Lead and/or participate in Magnolia Hotel Safety Committee.
Ability to apply implemented work order system