Assistant Director of Dining Services

Culinesse LLC•Ephrata, PA

23h•Onsite

About The Position

Culinesse, LLC is seeking a hands-on, innovative Assistant Director of Dining Services for Ephrata Manor in Ephrata, Pennsylvania. The role supports the Director of Dining Services and requires hospitality experience, high-volume catering experience, and the ability to lead by example in a collaborative, fast-paced environment. The Assistant Director balances multiple tasks, prioritizes competing needs, works with diverse constituencies, and helps initiate creative solutions and adapt to change. In the Director’s absence, the Assistant Director manages and supervises dining services staff at a single site in accordance with company policies, procedures, and applicable federal and state requirements. The role oversees front-of-house dining operations, supports food quality, inventory, food safety, and customer-service standards, and assists with staff training and quality control. The Assistant Director may also perform dietary aide, cook, and dishwasher duties and operate dining services equipment. This is a full-time position in a generally indoor, controlled, temperate environment, although the employee may encounter heat or cold while supporting outdoor activities. The work environment is usually moderate to loud. Scheduling varies and may include evenings, weekends, holidays, and extended hours as business dictates.

Requirements

High school diploma or equivalent.
Current ServSafe certification as required by state or county law, or obtain certification within 30 calendar days of hire.
Basic computer skills.
Ability to understand and apply basic food safety and sanitation requirements and procedures.
Knowledge of and ability to use department equipment.
Ability to maintain records and complete required reports.
Ability to listen attentively, identify ways to help others, and understand others’ reactions.
Knowledge of food-profession principles and practices, including experiential knowledge for managing people and problems.
Excellent oral, reading, and written communication skills.
Ability to adjust actions in response to others and assess performance to make improvements or take corrective action.
Must comply with applicable dress-code requirements.
Must be able to work nights, weekends, and some holidays.

Nice To Haves

Bachelor’s degree.
Experience in dining services management and nutrition.
Senior living or healthcare dining services experience.
Two years of experience in quantity food production or service, or equivalent experience, and one year of personnel supervision.
Experience with high-volume catering services.

Responsibilities

Assume responsibility for dining services and manage and supervise staff at a single site when the Director of Dining Services is absent.
Oversee all operations in the front-of-house dining areas.
Provide leadership, support, and guidance to ensure food quality, inventory levels, food safety, and customer-service expectations are met.
Assist with staff training, quality control, and in-service training.
Perform dietary aide, cook, and dishwasher assignments as needed, and operate a variety of dining services equipment.
Perform dining services activities and lead small groups of subordinates on varying shifts as needed.
Use computer skills to run point-of-sale reports, prepare staffing schedules, and create or update signage.
Manage labor levels, overtime, revenue opportunities, catering, and events.
Maintain professional conduct and ensure subordinates do the same.
Consistently embody Culinesse’s values.
Perform other duties and responsibilities as assigned.