Assistant Director of Community Services

City of Denton • Denton, TX

1d • Onsite

About The Position

Responsible for guiding and supporting the Community Services Department’s programs, projects, and services that promote healthy, resilient, and safe neighborhoods through addressing and managing human, housing, and neighborhood services.

Requirements

• Bachelor’s Degree from an accredited college or university in Business Administration, Public Administration, Planning, or related field
• Five (5) years’ experience in local government, non-profit administration, business administration, public administration, or related field
• Two (2) years’ experience in a management or supervisory capacity
• Knowledge of applicable Federal, State, and Local Government laws, ordinances, and regulations.
• Knowledge of project management principles, including the ability to review and recommend project improvements based on scope and budget.
• Knowledge of effective research-based strategies, theories, techniques, and methodologies.
• Skill in analyzing and researching, interpreting, and understanding policies, laws, and regulations, and to provide workable recommendations and solutions that maintain compliance.
• Skill in moderate problem solving; identifying problems and reviewing related information to develop and evaluate options and implement solutions.
• Skill at the intermediate level, working with applicable Microsoft Office 365 products, and other software systems to complete work.
• Skill in providing exceptional service to internal and external customers.
• Skill in interpersonal relationships, including using tact, patience, and courtesy.
• Ability to communicate effectively, both in oral and written forms, for the needs of the audience.
• Ability to establish, build, and maintain effective interpersonal relationships.
• Ability to handle records and complex situations of a confidential nature.
• Ability to handle difficult and stressful situations with professional composure and confidentiality.
• Ability to work independently and/or with team environment while handling multiple tasks and changing priorities with attention to detail.
• Ability to support controversial positions, negotiation of sensitive issues and/or presentations with internal and external stakeholders.
• Ability to motivate, mentor and train through direct and indirect influence.
• Ability to develop, understand, interpret, and apply laws, rules, regulations, policies, and procedures operations.
• Ability to prepare budget documentation and to monitor expenditures to implement fiscal control and maintain budget compliance.
• Must have and maintain a valid Class “C” Driver’s License and valid state required minimum automobile liability insurance prior to employment (must obtain Texas Class “C” driver’s license and state required minimum automobile liability insurance within 90 days of hire per state law).
• Must pass a drug test, driver’s license check, criminal history background check, employment history verification, and social security number verification.

Nice To Haves

• Any combination of related education, experience, certifications, and licenses that will result in a candidate successfully performing the essential functions of the job.

Responsibilities

• Coordinate projects, programs, and service delivery activities that advance the Community Services Department’s goals and objectives, including planning and evaluating special projects, procedures, systems, standards, and services.
• Assist in conducting research, gathering and analyzing data, and preparing reports, graphs, charts, and other materials for internal and external meetings.
• Analyze and evaluate programs to identify service gaps and ensure alignment with City Management and Council priorities; implement corrective actions based on identified service gaps to ensure alignment with City priorities and improvement to programs, service delivery, and operations of the department.
• Assist in department planning efforts, initiatives, and program development; foster active coordination and collaboration with internal and external stakeholders including, but not limited to, other governmental entities, non-profit organizations, and community organizations, to strengthen the provision of services to the community.
• Coordinate the administration of community partnerships, programs, and City Council initiated projects including, but not limited to, preservation of housing affordability, creation of homelessness initiatives, crisis mental health programming, and other complex community needs.
• Coordinate the activities of departmental staff in the administration of Federal and State grant programs including, but not limited to, the Community Development Block Grant, Home Investment Partnerships Program, and Emergency Solutions Grant; ensure grant and program use is within regulations and compliance for continued funding and investment into the community.
• Ensure compliance with State and Local codes, regulations and laws including enforcement, technical, financial, and operational activities of code enforcement personnel.
• Serve as staff liaison to the City’s Community Services Advisory Committee; ensure agendas and associated materials, minutes, and meetings are posted and handled appropriately.
• Monitor and evaluate legislative and/or regulatory activity that could have an impact on Community Services within the City of Denton.
• Facilitate interdepartmental team and committee meetings to accomplish tasks, objectives and special projects.
• Manage necessary intra-enterprise functions of the department to ensure smooth operations, including managing financial processes, equipment maintenance, and strategic reporting.
• Select, train, supervise, coach, mentor, and evaluate staff; recommend assignment/assignment change, retention, discipline, and dismissal.
• Develop, manage, and monitor budget and grants; maintain accurate budget reporting; ensure that operations are cost-effective, and funds are managed wisely.

Benefits

• Medical, dental, and vision coverage in addition to life and disability insurance plans
• Employee Health Clinic
• Paid Vacation Days and Paid Holidays
• Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Manager