Assistant Director of Community Services

City of Victorville•Victorville, CA

3d•Onsite

About The Position

Under the general direction of the Director of Community Services, this role directs, manages, supervises, and coordinates assigned programs, divisions, and activities within the Community Services Department, including Recreation, Library, Facilities, Parks, and administrative services. Operations encompass youth & adult sports, aquatics, preschool, camp, Teen Activity Group, field & facility rentals, special event permits, library operations and programs, and park & facility maintenance and development. The position serves in the absence of the Director of Community Services, providing departmental leadership and decision-making as required. This role performs related duties as assigned and does not constitute an employment agreement, subject to change by the employer.

Requirements

Bachelor’s Degree in Public or Business Administration, Management and Leadership, Recreation, or a closely related field.
Four (4) years of progressively responsible experience in Recreation, Facility and Park Development/Operations, or Community Services Management.
Two (2) years of experience in an administrative and supervisory capacity involving the operation of Recreation, Library, Facility and Parks.
Must possess a minimum of a valid California Class “C” driver’s license upon hire and maintain throughout the length of employment with the City of Victorville.
Knowledge of City policies and procedures, municipal management, and public administration.
Knowledge of Principles and practices of community services administration.
Knowledge of Principles and practices of effective employee supervision.
Knowledge of Principles and practices of administrative management.
Knowledge of Principles and practices of records management and reporting.
Knowledge of Principles and practices of project management.
Knowledge of Principles and practices of strategic planning.
Knowledge of Modern office methods, practices, procedures, and equipment, including software and database programs.
Knowledge of English usage, spelling, grammar, punctuation, and basic mathematical principles.
Ability to use initiative, discretion, and judgment within established procedures, guidelines, and rules.
Ability to define problems, establish facts, and draw valid conclusions.
Ability to manage situations requiring diplomacy, fairness, firmness, and sound judgment.
Ability to manage staff, delegate tasks and authority, and evaluate staff performance.
Ability to recommend and implement goals, policies, and procedures and objectives for providing effective services.
Ability to build effective teams and provide efficient customer service.
Ability to establish and maintain effective working relationships with those contacted in the course of work, including City and other government officials, community groups, and the general public.
Ability to communicate clearly and effectively, both verbally and in writing.
Ability to prepare and administer a multitude of large, complex budgets.
Ability to operate a computer and various software applications.
Ability to apply safe work practices.

Nice To Haves

A Master’s degree is highly desirable.

Responsibilities

Plan, direct, coordinate, and control the daily operations of the department including finance, budgeting, purchasing, maintenance, and operations.
Provide leadership and work with the management team to develop and retain highly competent, customer service-oriented staff through selection, training, coaching, and day-to-day management practices which support the vision, mission, strategic plans, values, and objectives of the City and department.
Participate and assist with the development and implementation of departmental goals, objectives, policies, programs, and procedures for each assigned program area.
Foster a positive work environment leading by example and encouragement, which promotes teamwork, trust, and respect among the employees.
Investigate and respond to complex and sensitive citizen inquiries and complaints.
Perform or assist in analytical studies and report preparation to provide highly responsible and complex professional, administrative, and technical support to the Director.
Oversee the preparation and submission of the departmental budget and division requests.
Approve expenditures and implement budgetary adjustments as appropriate and necessary.
Conduct financial reporting where required.
Oversee, review, and modify bid proposals, invoices, and payments.
Direct the implementation of new fees following approval by the governing body.
Provide direction and oversight to subordinate staff for continual monitoring and refresh of website content, and the creation of social media posts and quarterly reports.
Coordinate recordkeeping activities of the department (electronic files and hard copies), including creation, inventory, filing, retention schedules, storage, retention and disposition, and destruction or historic preservation.
Attend and participate in professional organizations, conferences, and community meetings.
Stay informed of new trends, innovations, technology, regulations, and legislation.
Assists with the management of the development, implementation of plans, programs, and policies and procedures to achieve goals and objectives and work standards.
Assist with job site reviews for progress and work quality.
Assist with administrative support to the City’s Community Services Advisory Committee.
Acts on behalf of the Director of Community Services, as assigned.
Safely operate City vehicles in the performance of assigned duties, as required.
Perform other duties as required or assigned.