Deputy Director of Community Services

City of Rancho Cucamonga•Rancho Cucamonga, CA

1d•Onsite

About The Position

The City of Rancho Cucamonga is seeking an innovative, strategic leader dedicated to public service as its new Community Services Deputy Director. The Community Services Deputy Director will be an action-oriented, emotionally intelligent team player who can lead a team of professionals, work with various stakeholders, and use excellent interpersonal skills to build and maintain relationships while administering department projects. The successful candidate will be passionate about delivering high-quality services, managing resources, strengthening community connections, and leading by example. The Community Services Department’s mission is to engage the community by providing opportunities to play, celebrate, grow, and be entertained through premier programs, outstanding services, and positive environments, creating life-long memories. The department includes: 36 full-time and 150 part-time team members, five community facilities, and an annual operating budget of over $10 million in expenditures. Divisional components include Special Events, Sports, Business Services, Staff Development & Volunteers, Youth & Human Services, Senior Services, Rentals & Registration, Recreation, and Entertainment. An ideal candidate will be a passionate and dedicated professional with a proven track record in the field of parks and recreation management who has successfully led teams, managed budgets, and developed and executed strategic plans that are designed to enhance the quality of life for the community, with a commitment to sustainable practices, community engagement, and fostering a diverse and inclusive environment. A candidate must demonstrate leadership, creativity, problem-solving, initiative, and relevant experience driving excellence and innovation in Community Services programs, events, and services. This position might be perfect for you if you are: A leader who inspires trust from staff and the community, more interested in getting it right than being right, eager to envision, stimulate, and execute change when needed, consistently humble through actions and words, composed and poised in stressful, politically charged environments, curious to seek out-of-the-box solutions, able to hold self and others accountable, and able to understand executive-level direction.

Requirements

Equivalent to a bachelor's degree from an accredited college or university with major course work in recreation administration, public administration or business administration, or a related field and seven years of increasingly responsible experience in supervising and administering a broad range of recreation and social service programs that includes two years of managerial responsibility.
A total of four years of professional-level experience in recreation or related field and seven years of increasingly responsible experience in supervising and administering a broad range of recreation and social service programs that includes two years of managerial responsibility may substitute for the bachelor’s degree requirement.
Operational characteristics, services and activities of a comprehensive recreation program.
Principles of municipal budget preparation and control.
Principles of supervision, training and performance evaluation.
Modern office procedures, methods and computer equipment.
Ability to decide the time, place and sequence of operations within an organizational framework, as well as the ability to oversee their execution.
Recent developments, current literature and sources of information related to recreation services, planning and administration.
Public relations principles and techniques.
Ability to manage and direct a group of workers, including the ability to provide counseling, mediation, conflict resolution and team building.
Ability to persuade, convince and train others.
Organize, direct and implement recreation programs suited to the needs of the community.
Considerable knowledge of park development and associated facilities.
Working knowledge of programs for maintaining security and enforcing regulations at parks and recreational facilities.
Elicit community and organizational support for recreation programs.
Ensure program compliance with Federal, State and local rules, laws regulations.
Select, supervise, train and evaluate staff.
Perform responsible and difficult work involving the use of independent judgment and personal initiative.
Understand the organization and operation of the City and of outside agencies as necessary to assume assigned responsibilities.
Interpret and apply administrative and department policies and procedures.
Coordinate and compile information and statistics into complete records and reports.
Operate and use modern office equipment including a computer.
Work cooperatively with other departments, City officials and outside agencies.
Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals.
Ability to analyze and categorize data and information using established criteria, in order to determine consequences and to identify and select alternatives.
Communicate clearly and concisely, both orally and in writing.
Establish and effective working relationships with those contacted in the course of work, including a variety of City and other government officials, community groups, and the general public.
Complete a verification form designated by Immigration and Naturalization Service to certify that they are eligible for employment in the United States of America.
Pass a pre-employment medical exam which includes a Tuberculosis (TB) Exam.
Degree Verification and Provide proof of a valid California driver's license and be insurable.
Pass a reference and background verification.

Nice To Haves

A leader who inspires trust from staff and the community
More interested in getting it right than being right
Eager to envision, stimulate, and execute change when needed
Consistently humble through actions and words
Composed and poised in stressful, politically charged environments
Curious to seek out-of-the-box solutions
Able to hold self and others accountable
Able to understand executive-level direction
If you feel that you don’t meet these preferred qualifications, don’t let a confidence gap stop you from applying. Sometimes a list of preferred qualifications can miss the elements that would most strengthen our team; we value the many different skills which make all of us unique.

Responsibilities

Plan, organize, direct, and coordinate activities of the department.
Assume full management responsibilities for the development, implementation, and oversight of divisions’ goals, objectives, and outcomes.
Directly supervise assigned management, supervisory, professional, technical, and administrative support personnel.
Be an excellent communicator and proven team builder who mentors, expands staff development, and inspires staff to provide outstanding services.
Implement the Epicenter Activation Plan.
Develop a Parks and Recreation Master Plan.
Oversee the re-opening of the RC Resource Center.
Implement programming of the newly remodeled entertainment space at the Victoria Gardens Cultural Center Courtyard of VGCC.
Highlight the City’s 50th anniversary in 2027 through special engagements.