Community Services Director

Homewood Living Williamsport • Williamsport, MD

7d • Onsite

About The Position

Serves as the primary contact person for independent living residents following their move-in. Maximizes resident satisfaction in all phases of independent living. Oversees and provides management support to other positions as designated by the Executive Director.

Requirements

• At least a high school diploma
• 3-years of experience working in a senior residential community.
• Possesses management experience and ability including skills in written and verbal communication, good judgment and reasoning and coaching.
• Have compassion, understanding and empathy for older persons.
• Understands management, delegation and motivational concepts.
• Must have qualities of leadership, initiative and dependability.
• Ability to communicate to residents at a level they can understand.
• Ability to use computer.

Responsibilities

• Treats all information about residents, their condition, and family as well as personnel matters as confidential information.
• Complies with established Corporate and Departmental policies and procedures, and maintains established standards and practices.
• Assist residents in adjusting/acclimating to a new living environment.
• Oversees the services of the independent living residents.
• Establishes a quality living environment through participation in the Community Residents Association and their various committees, whereby residents can maximize their potential for satisfaction, participation and socialization.
• Maintains communication with all levels of care in order to achieve appropriate level of care transfers within our community.
• Coordinates and implements resident orientation programs.
• Serves as back-up to the marketing department.
• Assures maintenance, compliance and auditing of resident records in accordance with applicable regulations and corporate/facility policy.
• Fiscally responsible for the budgets of each department supervised in the areas of staffing and supplies.
• Responsible for managing, motivating, leading and supervising co-workers who report to this position.
• Performs other functions as directed by the supervisor.

Benefits

• Paid time off, with an opportunity to cash out each year
• Tuition reimbursement
• Health, dental, vision, and life insurance options
• Retirement contributions
• Professional licensure reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED