Join Facilities & Fleet Management (FFM) as the Assistant Director of Business Services —a pivotal leadership position that supports the essential operations underpinning our local government. In this role, you will manage FFM’s core HR functions, including FMLA and extended leave management, personnel investigations, recruitment strategies, employee training, and performance evaluations. Your contributions will drive automation, enhance departmental workflows, and reinforce financial and operational excellence throughout all divisions. You will be deeply involved in the delivery of major initiatives such as the Strategic Plan, American Public Works Association Accreditation (APWA), Key Performance Indicator (KPI) development, and the modernization of key service areas like the Print Shop, Records Center, and Mail Room. We are seeking an innovative, people-oriented leader with proven experience in HR and municipal government to help shape the future of FFM. If you are driven by excellence and committed to supporting the fundamental systems that sustain our community, this is your opportunity to make a meaningful impact while advancing your career in a dynamic, collaborative environment. About This Role: As the Assistant Director of Business Services for FFM, you will provide steady, thoughtful leadership across core HR, administrative, financial, and operational functions. You’ll oversee essential HR operations, including FMLA and extended leave management, progressive discipline management, personnel investigations, recruitment strategies, HR training, employee evaluations, and improvements to department-wide HR practices. Your expertise will help drive a people-focused and collaborative environment that reflects FFM’s values. This role is instrumental in modernizing administrative processes by standardizing technology platforms, enhancing workflows, improving communication systems, and supporting emergency management readiness. You’ll also oversee major service areas such as the Print Shop, Records Center, Mail Room, and Business Services’ accounts payable functions. Financial duties include leading budget forecasting, monitoring divisional spending, strengthening internal controls, and collaborating with Finance & Budget. The position actively supports employee development, apprenticeship programs, educational partnerships, and manager training. You will contribute to strategic departmental efforts, including the Strategic Plan, APWA, SOP review, and KPI development. The ideal candidate will possess substantial municipal HR expertise, strong financial and operational acumen, clear communication skills, integrity, and a collaborative leadership style.
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Job Type
Full-time
Career Level
Manager
Education Level
High school or GED