Assistant Director of Alumni and Volunteer Engagement

The New School•Tyrone, PA

4d•$70,000 - $80,000•Hybrid

About The Position

The Assistant Director of Alumni and Volunteer Engagement creates, strengthens, and manages volunteer initiatives that cultivate dynamic, supportive alumni networks and meaningful opportunities for engagement in support of Development and Alumni Engagement efforts at The New School. Reporting to the Director of Alumni and Volunteer Engagement, the Assistant Director develops opportunities for alumni at every career and life stage—from recent graduates to established alumni—to contribute their time, expertise, networks, and resources in support of students, fellow alumni, and the university. The position leads university-wide alumni volunteer programs, with particular emphasis on alumni-to-student mentorship, career engagement, reunion host committees, admissions volunteer opportunities, regional and affinity engagement, and online alumni communities. The Assistant Director is responsible for recruiting, training, and supporting volunteers while building programs that foster lifelong connection. The role combines relationship management, communications, data analysis, and hands-on program execution. The Assistant Director works closely with both external constituents and internal colleagues across The New School.

Requirements

A minimum of three years of relevant professional experience in higher education, nonprofit advancement, alumni relations, community engagement, volunteer management, or another mission-driven environment, with a demonstrated record of directing and growing community volunteerism, engagement programs, communications, and events in an education or nonprofit setting.
Exceptional organizational, verbal, written, and interpersonal communication skills, with strong attention to detail.
Strong relationship-building and collaboration skills, with the ability to work effectively across departments, academic units, and teams.
Demonstrated proficiency with CRM systems, event registration tools, online community platforms, or comparable technologies.
Ability to independently and collaboratively manage multiple programs, events, communications projects, partnerships, stakeholders, and deadlines in a frequently evolving environment.
Commitment to accessible, inclusive, and audience-centered engagement.
Availability to work some evenings and weekends and travel occasionally, as required.

Nice To Haves

Experience developing career, mentoring, professional networking, or student-to-alumni engagement programs preferred.

Responsibilities

Manage university-wide alumni volunteer programs, including annual goals, strategies, timelines, participation targets, and measures of success, that advance institutional priorities and strengthen lifelong alumni connection.
Create inclusive opportunities for alumni at all career and life stages to contribute their time, expertise, and professional networks and engage with students, recent graduates, fellow alumni, and the University.
Develop and maintain a comprehensive volunteer-management framework covering role development, recruitment, screening, onboarding, training, communication, support, recognition, stewardship, retention, and participation tracking.
Support the annual Alumni Reunion by designing and managing reunion volunteer operations, including committee recruitment, onboarding, training, role development, outreach plans, participation goals, communications, and ongoing support.
Assist the Director of Alumni and Volunteer Engagement with developing and managing the Alumni Council of The New School, including member recruitment, onboarding, communications, meeting preparation, and ongoing engagement.
Act as lead coordinator for the Alumni and Student Engagement Committee of the Alumni Council by setting annual priorities, developing agendas, facilitating meetings, coordinating follow-up, and reporting outcomes to leadership.
Design and manage alumni-to-student mentoring, career networking, and professional-development initiatives in partnership with Career Services, the schools, faculty, and campus offices.
Support the Director of Alumni and Volunteer Engagement in developing a comprehensive regional and local engagement strategy by developing priority alumni lists, segmented engagement strategies, and industry-based communities based on expertise, affiliation, career stage, volunteer history, and engagement interests.
Build and support mentoring, career, industry, regional, affinity, and interest-based communities across The New School Network and other approved digital platforms.
Represent Alumni Engagement at university programs, volunteer activities, alumni events, and institutional gatherings.
Manage alumni digital platforms, including LinkedIn and Graduway, and develop digital strategies that promote interaction, knowledge sharing, professional connection, and engagement.
Partner with schools and campus offices to increase awareness, adoption, and effective use of alumni digital platforms; monitor participation, assess engagement, gather feedback, and recommend improvements.
Write, edit, and proofread clear, compelling, inclusive, and accessible alumni volunteer communications.
Enter and review alumni data in the Salesforce CRM to improve the accuracy and completeness of alumni career, employer, title, industry, volunteer, event, committee, mentoring, engagement, and contact information.

Benefits

Comprehensive medical, dental, and vision coverage
Employee Assistance Program (EAP)
Retirement plan administered by TIAA
Qualified Transportation Expense Plan
Paid vacation and sick leave, with accruals starting on your first day
Paid holidays and floating holidays
Career advancement and professional development opportunities
Access to university programs, lectures, and events featuring world-renowned speakers and organizations
Tuition waiver benefit for eligible employees and dependents
Employee discounts with local vendors and service providers