Assistant Director, Alumni Engagement

University of Louisville•Louisville, KY

8h•Onsite

About The Position

The Assistant Director, Alumni Engagement at the University of Louisville cultivates meaningful connections with alumni and donors of assigned schools or colleges, strengthening alumni ties locally, nationally, and globally. The position coordinates alumni engagement in alignment with Philanthropy & Alumni Engagement (PAE) goals and strategy, using data-driven reports and metrics to guide outreach. In coordination with development colleagues, the Assistant Director aligns engagement efforts with philanthropic goals and manages outward-facing events and activities that foster current and future alumni engagement. The role works collaboratively with Dean’s Office staff, program directors, PAE staff, faculty, and other campus community members. Two positions are available. The Assistant Director develops and implements alumni and donor engagement strategies, coordinates recognition programs and events, maintains alumni records and CRM activity, supports alumni councils and volunteer opportunities, and develops stories highlighting alumni achievements. The position also meets with alumni and donors, coordinates with university and school/college leadership on engagement plans, and meets annual metrics through visits, programming, events, and volunteer recruitment. The role may also assist with special projects assigned by the Senior Director of Alumni Engagement.

Requirements

Bachelor's degree in a related field or an equivalent combination of education and experience.
Vigorous work ethic, sound judgment, integrity, initiative, and a professional attitude and personality for working effectively with colleagues, university representatives and partners, senior officials, and volunteer leaders.
Self-driven and goal-oriented, with the ability to manage multiple priorities in an organized manner.
Strong communication and interpersonal skills when working with internal and external constituents.
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel; ability to create professional documents, manage calendars effectively, and perform data analysis.
Strong general computer skills, including file management, data entry, common business software, email platforms, virtual meeting software, electronic records, and CRM systems.
Ability to learn and adapt quickly to new software platforms, systems, and digital tools.
Understanding of basic data security, safe handling of sensitive information, and organizational IT policies.
High integrity, judgment, and courage of convictions.
Self-awareness and understanding of the impact of one’s actions on others.
Ability to function in complex, uncertain, and changing environments.
Curiosity about individuals and industry, and ability to uncover connections, networks, and interests.
Tolerance for ambiguity in a large university environment.

Responsibilities

Develop and implement strategies and activities to cultivate and maintain relationships with alumni, and coordinate donor leads with appropriate Development Officers.
Use CRM data to strategically plan engagement efforts for assigned schools or colleges.
Develop and implement alumni and donor acknowledgement and recognition programs, as needed, in coordination with Donor Experience.
Plan and execute events that facilitate alumni and donor recognition and engagement, coordinating with the Dean’s Office, Development, Donor Experience, and the Alumni Office.
Coordinate and lead outreach and engagement efforts with the Dean and PAE Leadership.
Identify missing alumni information and improve the CRM database.
Serve as liaison with current Alumni Councils, if applicable.
Work with local and national alumni to identify involvement opportunities in school or college programs, events, and volunteer activities.
Organize alumni-focused events that support engagement and fundraising and provide positive alumni experiences.
Develop narratives highlighting alumni success stories and coordinate their distribution with PAE and school/college communications and marketing specialists, as needed.
Meet individually with alumni and donors to expand engagement opportunities.
Coordinate alumni events and communications in partnership with PAE events, Communications/Marketing, and Donor Experience; use CRM to build and track engagement events.
Record alumni and donor interactions and engagement in the CRM.
Meet annual metrics through individual visits, programming, and events aligned with dean and university priorities and strategic plans, and secure volunteers for impactful, mutually beneficial roles.
Meet regularly with the Dean and leadership, alongside assigned Development colleagues, to review engagement plans and identify targeted outreach using key data points.
Advise university and departmental leaders on opportunities to participate in engagement events and programming with top alumni volunteers.
Assist with special projects assigned by the Senior Director of Alumni Engagement.