Assistant Director, Alumni & Engagement Exper

UNIVERSITY OF AZ FOUNDATION•Tucson, AZ

About The Position

Reporting to the Associate Director, the Assistant Director, Alumni and Engagement Experiences plans, coordinates, implements, and assesses a portfolio of alumni and engagement experiences that support the University of Arizona’s philanthropic and engagement priorities. The role develops and executes experiences that strengthen relationships with donors and alumni, increase participation and affinity, and create pathways to deeper involvement and philanthropic support. Working collaboratively with colleagues across Philanthropy and Alumni Engagement (PAE), University and Foundation leadership, campus partners, alumni volunteers and chapter leaders, and external partners, the Assistant Director translates engagement strategies into high-quality constituent experiences. The position also serves as a resource to colleges, units, and PAE teams developing and executing engagement initiatives. The Assistant Director provides event planning and implementation support, coordinates logistics and event staff, works with marketing and communications colleagues on materials, generates reports and mailing lists, helps prepare the departmental annual budget, travels to offsite events, and supports special projects and other related duties.

Requirements

  • Bachelor’s degree.
  • Two years of directly related nonprofit higher-education experience.
  • Proficiency with personal computers and Microsoft Office software, including Word, Excel, PowerPoint, and Outlook.
  • Proficiency with constituent relationship management software.
  • Ability to proactively anticipate and take corrective action to resolve potential problems.
  • Ability to organize and prioritize multiple tasks, create timelines and task lists, and manage time effectively to meet deadlines across concurrent projects.
  • Knowledge of event preparation and implementation requirements.
  • Flexible schedule to work occasional evenings and weekends to staff events.
  • Ability to handle community and campus inquiries diplomatically and handle highly sensitive and confidential information while maintaining confidentiality.
  • Ability to work independently and in a team-based environment and learn new skills as the work environment and customer needs change.
  • Strong work ethic, self-motivation, problem-solving ability, and initiative.
  • Accuracy and attention to detail.
  • Excellent oral and written communication and interpersonal skills, including the ability to work effectively with individuals at all levels.
  • Ability to perform advanced database tasks and develop processes and procedures for efficient and effective donor cultivation and stewardship activities.

Responsibilities

  • Provide full event planning and implementation support, including developing event themes and programs in collaboration with the supervisor.
  • Plan and coordinate event logistics, including program outlines, timelines, task lists, invitation lists, site selection, seating arrangements, vendor and supplier negotiations, event budgets, and event support staff and student volunteers.
  • Collaborate with the supervisor, department and unit colleagues, and campus partners to define event details and recommend program elements that showcase university programs.
  • Support guest attendance and comfort through communications, special-needs arrangements, and location and directional guidance.
  • Lead staff assigned events from preparation through implementation.
  • Prepare and present post-event plans to capture attendance metrics, create event summaries, and track and reconcile event expenditures.
  • Work with marketing and communications staff to create event and program materials as needed.
  • Compile information from CRM and other sources and generate reports and mailing lists based on area of concentration or supervisor direction.
  • Participate in preparation of the departmental annual budget.
  • Travel to offsite events to assist with execution.
  • Assist with special projects and perform other related duties as assigned.
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