Assistant Director, Graduate Admissions

Brandeis University•Waltham, MA

2d•$62,000 - $66,000•Hybrid

About The Position

The Assistant Director of Graduate Admissions is a key member of the recruitment team, responsible for building brand awareness and delivering exceptional customer service to qualified prospective students to encourage application submission and graduate program enrollment. The position conducts substantial outbound outreach by phone, text, social media, and email; staffs virtual and in-person recruiting events domestically and internationally; conducts candidate interviews and appointments; reads applications; and handles initial questions about scholarships and financing when applicable. The Assistant Director promotes Brandeis University and provides subject-matter expertise on its graduate programs. The role works with faculty, staff, and students across the graduate school portfolio, contributes to planning and managing recruitment events, recommends applicants for admission, and drafts recruitment communications. The position reports to the Associate Director, Graduate Admissions and operates in a hybrid work environment. The hiring range is $62,000–$66,000.

Requirements

Bachelor’s degree required.
At least 2 years of related experience.
Ability to travel to recruitment fairs domestically and internationally.
Valid driver’s license and passport required.
Excellent communication skills and ability to represent graduate programs within and outside Brandeis.
Comfort with outbound phone work and presentations.
Creative, proactive team member excited to build scalable processes with other admissions team members.

Responsibilities

Convert inquiries to applicants and enrolled students through proactive, responsive consultative outreach by phone, email, and digital platforms.
Schedule and conduct candidate interviews and appointments, identify candidates’ decision-making factors, and tailor outreach and follow-up to improve yield.
Promote Brandeis University through on- and off-campus presentations, virtual and in-person admissions events, and domestic and international recruitment travel; help plan and manage events.
Provide subject-matter expertise on graduate programs and engage in internal meetings with faculty, staff, and students to maintain awareness of the graduate program portfolio.
Read applications for admission and make informed recommendations on admissibility.
Draft compelling emails with clear action items for use as templates or ad hoc recruitment communications.
Assume additional responsibilities as needed.