Graduate Admissions Counselor

Michigan Technological University•Houghton, MI

3d•$51,050 - $56,424•Hybrid

About The Position

Michigan Technological University is seeking a Graduate Admissions Counselor to manage a caseload of prospective graduate students from initial inquiry through enrollment and registration. This role provides personalized recruitment support on program fit, admissions requirements, and funding options, serving as the primary point of contact for prospective students. The counselor is responsible for meeting individual enrollment targets for assigned programs across both online and on-campus graduate populations.

Requirements

Bachelor's degree, or an equivalent combination of education and experience such that comparable knowledge and abilities have been acquired.
Minimum of three years of related work experience in university-level admissions, higher education student services, secondary education, sales, or a closely related area.
Experience and proven competence managing multiple tasks, scheduling, and competing priorities under tight timelines with high attention to detail.
Experience solving problems using logic, reasoning, and critical thinking.
Experience using a personal computer and software packages, including Microsoft Office and Google Suite.
Excellent oral/written communication and interpersonal skills, including experience presenting to audiences.
Experience and demonstrated ability to work independently, stay highly self-motivated with limited or no direct supervision, and work effectively in a team.
Demonstrated ability and willingness to travel throughout the region, up to 15%, and to work flexible hours, including nights and occasional weekends.
Possession of a valid driver's license and demonstrated ability to comply with Michigan Tech vehicle-use requirements.
Demonstrated commitment to contributing to a safe work environment.
Demonstrated success in, or potential future contributions to, working with persons with a wide variety of backgrounds and viewpoints.

Nice To Haves

Master's degree.
Experience recruiting graduate students interested in health, science, technology, engineering, and math (HSTEM) programs, as well as business programs.
Experience working with CRM and Admissions systems (Slate).
Experience working in secondary or higher education in the region, including graduate admissions and recruitment practices at a university or college.
Experience working with Financial Aid and Registrar's Office.
Ability to analyze data to drive recruitment strategy
Demonstrated knowledge of college and university educational systems
Experience and demonstrated ability to build relationships and communicate effectively across with university stakeholders, including students, staff, advisors, faculty, and officials.
Knowledge of graduate fellowships and financial aid opportunities available to prospective students, and ability to promote them effectively.

Responsibilities

Manage assigned inquiries and applications of prospective graduate students by program or modality, from initial inquiry through enrollment, maintaining consistent and timely outreach via phone, email, text, and virtual meetings.
Provide individualized recruitment support on program selection, admissions requirements, application timelines, and general funding and financial aid information.
Meet or exceed individual inquiry-to-application and application-to-enrollment conversion targets.
Conduct outreach campaigns (calls, emails, texts) to nurture leads generated by marketing campaigns, partnership referrals, and events.
Communicate accurate, program-specific information to students by maintaining current knowledge of curriculum, faculty, outcomes, and admissions criteria for assigned programs.
Represent the university at virtual and in-person recruitment events, open houses, and information sessions for online and on-campus programs.
Maintain accurate and complete records of prospect and applicant interactions in the CRM.
Support special recruitment initiatives, including those for partnership-sourced leads and pathway program prospects, as assigned.
Participate in regular department meetings to share performance, best practices, and competitive intelligence.
Perform other duties as assigned.
Travel up to 15% of the time.
Commit to learning about continuous improvement strategies and applying them to everyday work. Actively engage in University continuous improvement initiatives.
Apply safety-related knowledge, skills, and practices to everyday work.