Assistant Director of Graduate Admissions
About The Position
The Assistant Director of Graduate Admissions will work with a dynamic team of Admissions professionals in support of graduate programs across the University. He/She will support the recruitment and enrollment of prospective graduate students for the School of Arts & Science, LaPenta School of Business and NewYork-Presbyterian Iona School of Nursing & Health Sciences. This includes building a prospect pool, engaging and interviewing prospective students; coordinating the admissions process; cultivating community and corporate partner relationships; attending recruitment fairs and events; and actively managing a personal contact campaign via multiple mediums to assure exceptional service. The position requires some evening and weekend work, flexible hours, and travel. The successful candidate will have a friendly, engaging personality, and service-oriented approach, and will be able to clearly, accurately and enthusiastically share information about Iona University graduate programs.
Requirements
- Bachelor’s degree required.
- 1 to 3 or more years of relevant experience in recruitment, sales or marketing in a fast-paced, goal orientated environment.
- Excellent interpersonal, oral and written communication skills.
- Ability to prioritize, balance and independently manage a high volume of challenging projects and tasks.
Nice To Haves
- Higher Education experience specifically within Admissions or Recruitment strongly preferred.
- Graduate, adult, or corporate recruitment experience strongly preferred.
- SLATE experience preferred.
Responsibilities
- Serves as a member of the Iona University Graduate Admissions team responsible for all phases of recruitment, admission and yield, representing the University with the highest degree of professionalism.
- Actively builds prospective student pools through various strategic outreach including traveling to and attending regional college fairs; participating in virtual and in-person information sessions; and visiting academic and corporate partner sites.
- Conducts effective, proactive phone, email, social media and other high contact outreach campaigns to promote new prospective student interest and engage graduate applicants.
- Facilitates a seamless application and enrollment process, assessing and meeting prospective student needs in coordination with campus partners.
- Utilizes the customer relations management system (Slate) to evaluate candidate files, assist in completing applications and recommend admission and scholarship awards as applicable.
- Serve as the secondary administrator (backup for the Assistant Director of Graduate Admissions Operations) for Slate CRM and integrated systems such as PeopleSoft.
- Works with the Academic Deans, Associate Deans, faculty and University Marketing and Communications in implementing strategies to promote graduate program enrollment, including the development of personalized marketing collateral, relevant web content and advertising campaigns.
- Supports recruitment event planning and implementation.
- Maintains an understanding of the competitive landscape for graduate programs including knowledge of key competitor and aspirant program offerings and recruitment and messaging tactics.
- Reviews and develops operational practices to improve processes and workflow.
- Exercises good judgment in establishing priorities, appropriate decision making and problem solving, demonstrating effective time management quantifiable results.
- Performs other duties and special projects as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
