Assistant Director, Global Solutions

University of Notre Dame • Notre Dame, IN

1d • $90,000 • Hybrid

About The Position

The University of Notre Dame’s Office of Information Technology is seeking an Assistant Director, Global Solutions, based on the main campus in Notre Dame, Indiana. Notre Dame Global connects international locations, academic programs, and research initiatives with the main campus, and this role helps provide secure, consistent, and innovative digital experiences for students, faculty, and staff around the world.

Reporting directly to the IT Director, Global Solutions, the Assistant Director serves as an extension of leadership, supporting continuity across time zones and strengthening coordination among Notre Dame Global, campus stakeholders, and the Office of Information Technology. The role translates global academic and operational needs into coordinated technology services aligned with University standards, security protocols, and architecture expectations. It operates with significant autonomy, builds relationships, advances digital initiatives, and represents the IT Director in operational and stakeholder settings.

Requirements

• Bachelor's degree in Computer Science, Information Systems, Business, or a related field, or an equivalent combination of education and experience.
• At least five years of relevant IT, technology consulting, business relationship management, or related experience with increasing levels of responsibility.
• Experience working across multiple teams, organizations, or geographic locations in a complex technology environment.
• Demonstrated ability to translate organizational needs into technology solutions, initiatives, or service improvements.
• Strong project or program management experience, including coordinating multiple priorities and stakeholders through successful delivery.
• Working knowledge of enterprise technology services such as infrastructure, networking, endpoint management, collaboration platforms, classroom technology, and information security.
• Ability to travel internationally as required, including possession of a valid passport and ability to obtain necessary visas.
• Ability to work in the United States without visa sponsorship.

Nice To Haves

• Experience in higher education or another complex, distributed, or multinational organization.
• Experience supporting international operations or geographically distributed teams.
• Demonstrated experience in business relationship management, strategic technology consulting, or a similar consultative IT role.
• Experience with IT service management practices and tools such as ServiceNow.
• Experience with business analysis, requirements gathering, process mapping, and workflow documentation.
• Experience with vendor, contract, budget, or managed-service oversight.
• Familiarity with data visualization and reporting tools such as Tableau or equivalent.
• Experience applying artificial intelligence or automation to improve IT operations, reporting, documentation, or service delivery.
• Working knowledge of a second language.

Responsibilities

• Serve as a primary liaison among Notre Dame Global leadership, global locations, campus stakeholders, and the Office of Information Technology; understand academic, research, and operational priorities and align technology strategies.
• Collaborate on planning and delivering technology solutions for common and location-specific needs.
• Drive assigned IT projects across the global portfolio from intake through post-implementation support, applying emerging technologies such as artificial intelligence and automation where appropriate.
• Provide leadership and coordination for assigned global IT operational priorities.
• Establish project governance; monitor vendor relationships and contracts; support compliance and risk management; and serve as an escalation point for complex cross-boundary issues.
• Engage regularly with global locations to understand emerging needs and represent Global Solutions in campus and international meetings.
• Promote cybersecurity awareness.
• Travel internationally as needed to provide on-site technology leadership.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level