Solutions Engineer - Global

SHI International Corp. • US - NC - Home Office, SC

3d • $160,000 - $260,000

About The Position

The Global Solutions Engineer collaborates with account teams to assess customer data center environments and design tailored infrastructure solutions aligned with business objectives. The role builds technical relationships with OEMs and strategic partners, provides training and technical education to sales teams and customers, manages the solution practice pipeline, and identifies technology opportunities across Data Center, Cloud, Network, Security, Collaboration, and Services. The engineer acts as a trusted IT advisor to customers in partnership with Field Account Executives, engages with client contacts such as CIOs, IT Directors, and CTOs, and develops solutions that fit customers’ needs and budgets.

Requirements

• Completed bachelor’s degree or relevant work experience.
• 3–5 years of experience in a similar role.
• Experience working in complex data center sales opportunities.
• Ability to design data center infrastructures that include hybrid cloud, hyper-converged infrastructure, software-defined data center, infrastructure/platform as a service, automation, containerization, and data center management platforms.
• Strong knowledge of virtualization technologies, hypervisors, server virtualization, software-defined data center, containerization, and automation.
• Ability to communicate and sell complex technical products or services by understanding customer needs, articulating value propositions, and providing technical expertise to support the sales process.
• Expertise in mainstream technologies including Dell Technologies, NetApp, HPE, Cisco, Pure Storage, Azure, AWS, Veeam, and Nutanix.
• Experience with disaster recovery, business continuity, and high availability solutions, including backup/recovery, data protection, mirroring, active/standby, active/active, and clustering.
• Ability to travel to SHI, partner, and customer events.

Nice To Haves

• Advanced certification in one or more mainstream technologies, including Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, or Nutanix.

Responsibilities

• Collaborate with account teams to evaluate customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers’ business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, and stay current on product information.
• Provide product training and technical education to sales teams and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to support comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.

Benefits

• Medical insurance
• Vision insurance
• Dental insurance
• 401(k)
• Flexible spending

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level