Assistant Director for Residential Education

California State University, Sacramento•Sacramento, CA

21h•$6,320 - $9,014•Onsite

About The Position

Under the general supervision of the Associate Director for Residential Education, the live-on Assistant Director for Residential Education plays a pivotal role in University Housing Services, overseeing a residential population of 2,500 students. The incumbent is responsible for providing lead work direction for three to four professional Residence Hall Coordinators and paraprofessionals, including graduate student assistants, resident advisors, and front desk assistants. A key responsibility is developing and implementing comprehensive training programs for staff and student leaders, ensuring compliance, and enhancing performance within the Residential Education team. This position also manages the residential conduct and care program, collaborating closely with the University Student Conduct, the Office of Equal Opportunity, and the Office for Cultural Transformation. As a Conduct and Appeals officer, the incumbent adjudicates student conduct cases, manages non-clinical case interventions and referrals, and oversees case distribution, student conduct procedures, and case management database, emphasizing policy compliance, student safety, and community well-being. The Assistant Director for Residential Education aims to foster a safe, inclusive living-learning environment by employing counseling and restorative techniques within the student conduct and care programs. The Assistant Director for Residential Education advises 2-3 University Housing Services work teams in their duties. Further, the Assistant Director for Residential Education is expected to collaborate with their fellow Assistant Director on work tasks. Additionally, the position collaborates with leadership within University Housing Services on assessment projects and strategic planning efforts. This live-on position also entails participation in leadership on-call rotations to ensure continuous support and response for student needs in residential settings.

Requirements

Demonstrated university student services experience (e.g., Residential Education, Student Conduct, or Student Services) or equivalent experience.
Supervisory experience or demonstrated ability in providing lead work direction.
Demonstrated experience with program coordination and project management.
Experience developing and implementing staff and student training programs, including educational presentations.
Experience advising students on sensitive and complex issues, both individually and in groups.
Experience conducting adjudications of student conduct and care cases and managing conduct processes within higher education.
Experience in creating and implementing new initiatives.
Proficiency in using housing database systems (e.g., StarRez), case management software (e.g., Maxient), video conferencing applications, and Microsoft Office Suite (Word, Excel, PowerPoint, Teams, Outlook).
Excellent verbal and written communication skills.
Knowledge of campus and university policies, including CSU Executive Orders 1072, 1073, and 1074 (Title IX) and Title V, California Education Code of Regulations, FERPA, and Cleary laws.
Strong interpersonal skills and the ability to establish and build collaborative relationships with a diverse population.
Solid administrative, analytical, and organizational skills.
Ability to work independently and within teams with minimal supervision.
Proficiency in managing multiple collaborative projects in a fast-paced setting.
Knowledge and commitment to social justice, ethical, and equity practices supporting diverse student populations.
Expertise in de-escalation techniques and conflict resolution during crisis or distress situations, primarily in a residential environment.
Ability to maintain confidentiality and professionalism, while handling sensitive information appropriately.
Knowledge of alternative or restorative practices for student care and conduct outcomes.
Ability to be designated as a Campus Security Authority (CSA) under the Jeanne Clery Act, responsible for reporting crimes, incidents, and disciplinary referrals.
Ability to serve as a Mandated Reporter status under the California Child Abuse and Neglect Reporting Act (CANRA), requiring compliance with CSU Executive Order 1083.
Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community.
Ability to participate in the leadership on-call duty rotation, responding to crises, carrying an on-call phone, and supporting live-in staff colleagues.
Flexibility to work evenings and weekends during both the academic year and summer as required.
Ability to successfully pass a background check.
Must reside in the State of California.
Must furnish proof of eligibility to work in the U.S.

Nice To Haves

Master's degree in a relevant field (e.g., College Student Personnel, Higher Education, Counseling, Social Work, Public Administration, Sociology) from an accredited university.
Mid-level position experience.
Experience with residential curriculum models (e.g., theme communities, Living-Learning communities).
Experience recruiting, providing lead work direction for, and training students within higher education.
Extensive experience in student conduct administration.
Knowledge of student development theories.
Experience with student case management and behavior threat assessment.
Adaptability to learning new systems and technologies.
Proficiency in program assessment and data analysis.
Active participation in professional associations or organizations.

Responsibilities

Provide lead work direction for three to four professional Residence Hall Coordinators and paraprofessionals.
Develop and implement comprehensive training programs for staff and student leaders.
Manage the residential conduct and care program.
Adjudicate student conduct cases, manage non-clinical case interventions and referrals, and oversee case distribution, student conduct procedures, and case management database.
Foster a safe, inclusive living-learning environment by employing counseling and restorative techniques.
Advise 2-3 University Housing Services work teams.
Collaborate with fellow Assistant Director on work tasks.
Collaborate with leadership within University Housing Services on assessment projects and strategic planning efforts.
Participate in leadership on-call rotations.