Associate Director of Residential Education

Loyola University New Orleans•New Orleans, LA

About The Position

The Associate Director of Residential Education provides leadership for the Residential Education & Student Engagement portfolio, including residential curriculum, living-learning communities, student staff development, and student engagement initiatives. The role directly supervises and develops Community Directors and sets expectations for residential education and community management. It collaborates with Academic Affairs and Student Affairs partners to enhance student learning, belonging, and success in alignment with the University's Jesuit mission. In collaboration with the Director of Residential Life, the Associate Director supports office operations, student conduct and care, residency requirement administration, and emergency management. The Associate Director serves as a senior Residential Life administrator in the Director's absence and represents the office in university partnerships and initiatives.

Requirements

Master’s degree in Student Affairs or a related field of study.
At least three years of full-time experience in housing and residential life.
Performance and conduct supportive of and compatible with the principles of Catholic, Jesuit higher education and the specified goals of the university.
Demonstrated ability to collaborate across departments and functional areas to deliver results on assignments and projects.
Experience with cloud-based platforms for residential community management and engagement, such as Campus Labs Engage and Housing.Cloud.
Effective verbal and written communication skills.
Ability to complete job duties with or without physical accommodations.

Nice To Haves

Experience in higher education institutions with diverse student populations.

Responsibilities

Directly supervise, develop, and evaluate at least three Community Directors, providing ongoing coaching, feedback, and professional development.
Lead recruitment, selection, training, and leadership development for Resident Assistants and other residential student employees.
Develop, implement, and assess the residential curriculum, establishing learning outcomes and programming expectations aligned with the University's Jesuit mission.
Develop and deliver initiatives promoting student engagement, belonging, community development, and personal and academic success.
Build and maintain partnerships with academic colleges, deans, faculty, and Student Affairs offices to support living-learning communities and residential educational initiatives.
Oversee themed housing and special population initiatives, assess their effectiveness, and support related recruitment and marketing.
Serve as a primary Residential Life liaison to designated academic and student support partners, including the Registrar, Student Government Association, Student Success Center, University Counseling Center, and Student Health Services.
Develop assessment tools, evaluate student engagement and residential learning outcomes, and prepare reports and recommendations.
Use assessment findings and student feedback to improve residential education, staff development, and the residential experience.
Participate in Behavioral Intervention Team processes and collaborate with campus partners to address student concerns and support student welfare.
Serve as a Conduct Officer and Title IX Investigator when assigned.
Lead communications concerning student adjustment, roommate concerns, engagement opportunities, and residency requirement exemptions, partnering with students and families to address questions and concerns.
Oversee student experience vendor partnerships and identify opportunities to expand student-facing services and engagement initiatives.
Lead messaging and marketing initiatives for the residential student experience, including website content, social media, and residential education opportunities.
Assist the Director with departmental budgets, policies, procedures, and large-scale operations.
Support emergency management processes, including hurricane evacuations, ride-out situations, and building evacuations.
Serve in the designated third-tier on-call rotation and act as the senior Residential Life administrator in the Director's absence.
Use departmental and university software systems, serve on Student Affairs and University committees, and perform other duties as assigned by the Director of Residential Life.
Develop and produce marketing materials for Residential Life as needed.
Perform other duties as assigned.