Assistant Director for Residence Life Assignments & Business Services

St. Olaf College•Northfield, MN

37d•Onsite

About The Position

The Assistant Director for Residence Life Assignments & Business Services is responsible for implementing housing assignment policies, coordinating the housing assignment process, managing room changes, consolidations, and special groups. This role also involves auditing the housing operations system, assisting with room rates and charges, maintaining occupancy records, and coordinating check-in/check-out procedures for various housing needs. Additionally, the position oversees summer housing operations, ensures proper billing for room, board, and damages, processes student payments, and supports the management of the department's budget and credit card expenses. A key aspect of the role involves IT coordination for housing operations systems, including Peoplesoft, StarRez, and the residence life webpage, as well as serving as a liaison for card access and student information systems. The Assistant Director will also hire, train, and supervise student staff, provide guidance to students, and oversee main office student staff. This role contributes to planning and executing program-related events, coordinating hall closing procedures, and supporting college policies and the student conduct process. The position prepares analytical reports, conducts housing studies, and aids in budget and annual report development. A commitment to diversity and completion of required training is expected. Optional on-campus housing may be available, which includes overseeing residential experience and participating in an on-call emergency rotation.

Requirements

Bachelor’s degree
Maintain a valid driver’s license
Meet St. Olaf College driver authorization with a satisfactory driving record
3+ years of relevant experience
1+ year operations, logistics, programming and/or event planning experience
Employment in this position is conditioned upon successful completion of a background check which may include: criminal background checks, reference checks, verification of work history, verification of any required academic credentials, licenses, and/or certifications, a motor vehicle check, verification of DOT certification, a credit check, employment eligibility verification, and/or a pre-employment physical.
Support, respect and commit to embracing diverse backgrounds, values and points of view.
Complete and meet deadlines for required training and performance management cycle.

Nice To Haves

Master’s degree in student personnel or related field
2+ years of residential live-in experience
3 + years of operations, logistics, programming and/or event planning experience

Responsibilities

Implement a housing assignment policy that aligns with the College.
Create and maintain a housing assignment process that is student centered and supports the requirement of a four-year residential college.
Coordinate housing assignment process, room changes, consolidations and special groups.
Audit the housing operations system.
Assists with preparation and review of college room rates and related charges.
Maintains accurate records of the housing occupancy reports.
Coordinate all check-in check-out procedures such as Late Stays, Early Arrival, Break Housing and Study Abroad.
Coordinate Summer Housing Operations to include Guest Stays, Groups Stays, Internship Host Program and Summer Residents.
Ensure proper billing including but not limited to room, board and damage charges.
Processes student payment transmittals in a timely manner.
Ensure all charges have been approved for damages charges and fees.
Support with general department credit card expense reporting and ensure that the office overall expense report is submitted.
Support with management of office budget.
Must be able to gain the skills, maintain competency and teach others in one or more of the following operating systems: Microsoft Office, Peoplesoft, StarRez or other reporting applications to manage a residential program.
Coordinate updates for all housing operations information on the residence life webpage.
Serves as a liaison and support for the following systems: card access and student information systems.
Hire, train, supervise and conduct performance evaluations on student staff.
Serves as a point of contact for students, providing guidance and directing them to appropriate resources.
Supervises main office student staff, monitors office procedures and practices, and coordinates workflow and work assignments.
Assists in planning and executing program-related events such as workshops, training sessions, orientation sessions, and resource fairs.
Coordinate hall mid-year and end-of-the-year residence hall closing.
Support and enforce college campus policies and the student conduct process.
Prepares and distributes analytical and /or statistical reports, letters and memoranda that pertain to Housing issues/concerns.
Responsible for conducting Housing related studies and reviews.
Aids In the development of the Department's Annual Budget, Annual Report.
Maintain the housing operations systems manual.
Perform other duties as assigned.
Support, respect and commit to embracing diverse backgrounds, values and points of view.
Complete and meet deadlines for required training and performance management cycle.
Oversee the day-to-day functions of a collective body of students within their residential experience (Optional).
Serve in the campus on-call emergency rotation (Optional).