Assistant Director for Residence Life Strategic Initiatives & Student Success

Tarleton State University•Stephenville, TX

3d•Onsite

About The Position

Tarleton State University seeks an Assistant Director for Residence Life Strategic Initiatives & Student Success to advance student belonging, persistence, and success through data-informed strategy, partnerships, and operational excellence. The position is based in the Department of Residence Life in Stephenville, Texas, and is an in-office role. The employee serves as a cross-functional leader supporting summer camps and conferences, student safety and crisis response, transfer student success, occupancy management, and retention initiatives. The role also supports departmental assessment and continuous improvement, serves as the CARE Team liaison and a Campus Security Authority, and participates in the departmental on-call rotation. The position is essential to university operations and is expected to work during emergency situations. Work hours are generally Monday through Friday, 8:00 a.m. to 5:00 p.m., with some evenings and weekends as needed for major student events. The Assistant Director represents Residence Life and the Division of Student Affairs at university functions, manages delegated projects and committee assignments, and performs other related duties. The target base annual salary range is $49,000 to $53,900, commensurate with experience and potentially negotiable based on funding availability and the candidate’s experience and skill set. The university offers a comprehensive benefits package for full-time and qualifying part-time employees.

Requirements

Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
Six years of related experience.
Knowledge of word-processing and spreadsheet applications.
Ability to multitask and work cooperatively with others.
Collaborative communication skills.

Responsibilities

Lead strategic planning, sales pipeline development, contracting, risk management, and execution for summer camps and conferences using campus housing, dining, and facilities.
Coordinate camp calendars, space allocations, staffing models, service levels, handbooks, and standard operating procedures.
Oversee onboarding, training, scheduling, and supervision of student and seasonal staff, including check-in and check-out, desk operations, customer service, and emergency response.
Ensure summer program compliance with youth protection standards, background-check protocols, Clery requirements, Title IX and related requirements, and insurance requirements in partnership with Risk Management and Legal.
Manage camp budgets, invoicing, revenue targets, margins, and cost controls; conduct post-program assessments and continuous improvement.
Support College Pads software and coordinate off-campus housing fairs with College Pads and Tarleton; collaborate on student marketing and communications and serve as a point of contact for students and preferred partners.
Coordinate incident response protocols and emergency communications, and ensure staff training in safety, security, and emergency response.
Collaborate with Campus Police, Risk Management, Emergency Management, and campus partners on critical incidents, threat assessment, and post-incident review.
Serve as the primary Housing and Residence Life liaison to the CARE Team, providing referrals and case updates and coordinating support and timely follow-up for students of concern.
Lead a campus-wide transfer student strategy covering onboarding, housing access, community-building, early academic engagement, communications, peer mentoring, and 30-, 60-, and 90-day check-ins.
Partner with Admissions, Advising, Orientation, and Academic Colleges to support transfer pathways, credit articulation awareness, and social integration; analyze transfer persistence and stop-out data and coordinate interventions.
Co-lead occupancy strategy with Housing Operations, including forecasting, assignment timelines, room selection, waitlists, exemptions, and special populations.
Serve as a departmental lead for the StarRez housing management platform, supporting administration, configuration updates, testing, optimization, workflows, applications, forms, communications, reports, user roles, and business processes.
Train and support professional staff, student employees, and campus partners in StarRez; develop training materials, user guides, and standard operating procedures.
Work with Information Technology, Housing Operations, and campus stakeholders to identify system enhancements, troubleshoot issues, implement upgrades, and support new functionality.
Serve in the Assistant Director departmental on-call rotation, respond to crisis or behavioral emergencies as needed, and communicate with the leadership team.
Represent Residence Life and the Division of Student Affairs at university functions and events, and manage delegated special projects and committee assignments.
As a Campus Security Authority, document and report crime information, participate in Clery Act training, and consult the CSA Manual according to University Police Department guidelines.