Assistant Director for Residence Life Strategic Initiatives & Student Success
About The Position
Tarleton State University is seeking an Assistant Director for Residence Life Strategic Initiatives & Student Success in its Department of Residence Life. The role is an in-office position located in Stephenville, Texas, and advances student belonging, persistence, and success through data-informed strategy, partnerships, and operational excellence. The position supports department assessment and continuous improvement and contributes to summer camps and conferences, off-campus housing resources, crisis response and CARE Team coordination, transfer student success, occupancy management, and Athletics housing placements. The Assistant Director leads planning and operations for summer camps and conferences; supports College Pads and off-campus housing fairs; serves as a Housing and Residence Life liaison to the CARE Team; develops transfer student onboarding and retention efforts; and co-leads occupancy strategy with Housing Operations. The position also serves as a departmental lead for the StarRez housing management platform, including configuration, workflows, training, troubleshooting, and optimization. Work hours are generally Monday through Friday, 8 a.m. to 5 p.m., with some evenings and weekends as needed for major student events. The position participates in an Assistant Director on-call rotation, serves as a Campus Security Authority, and is essential to university operations, including working during emergency situations.
Requirements
- Bachelor’s degree in an applicable field or an equivalent combination of education and experience.
- Six years of related experience.
- Knowledge of word processing and spreadsheet applications.
- Ability to multitask and work cooperatively with others.
- Collaborative communication skills.
Responsibilities
- Lead strategic planning, sales pipeline, contracting, risk management, and execution for summer camps and conferences using campus housing, dining, and facilities.
- Coordinate camp and conference calendars, space allocations, staffing models, service levels, handbooks, and standard operating procedures.
- Oversee onboarding, training, scheduling, and supervision of student and seasonal staff supporting camp and conference operations.
- Coordinate compliance with youth protection standards, background checks, Clery, Title IX and related requirements, and insurance requirements in partnership with Risk Management and Legal.
- Manage camp and conference budgets, invoicing, revenue targets, margins, and cost controls; conduct post-program assessments and improvement cycles.
- Support College Pads, coordinate off-campus housing fairs with College Pads and Tarleton, and collaborate on student marketing and communications.
- Serve as a point of contact for students and preferred partners regarding College Pads resources and follow-up.
- Coordinate incident response protocols and emergency communications, and ensure staff training on safety, security, and emergency response.
- Collaborate with Campus Police, Risk Management, Emergency Management, and campus partners on critical incidents, threat assessment, and post-incident reviews.
- Serve as the primary Housing and Residence Life liaison to the CARE Team, providing referrals, case updates, and coordinated student support.
- Partner with campus stakeholders on intervention strategies, timely follow-up, and student well-being, retention, and success.
- Lead campus-wide transfer student onboarding, housing access, community-building, and early academic engagement strategies.
- Partner with Admissions, Advising, Orientation, and Academic Colleges on transfer pathways, credit articulation awareness, and social integration.
- Implement targeted transfer student communications, peer mentoring, and 30-, 60-, and 90-day milestone check-ins.
- Analyze transfer persistence and stop-out data and coordinate timely interventions.
- Co-lead occupancy strategy with Housing Operations, including forecasting, assignment timelines, room selection, waitlists, exemptions, and special populations.
- Lead departmental support for StarRez system administration, annual configuration updates, testing, and optimization.
- Develop and maintain StarRez workflows, applications, forms, communication templates, room selection processes, occupancy reports, user roles, and business processes.
- Train and support professional staff, student employees, and campus partners using StarRez; develop training materials, user guides, and standard operating procedures.
- Collaborate with Information Technology, Housing Operations, and campus stakeholders to identify enhancements, troubleshoot issues, implement upgrades, and support new functionality.
- Serve in the Assistant Director departmental on-call rotation; respond to crisis or behavioral emergencies and communicate with the leadership team.
- Represent Residence Life and the Division of Student Affairs at university functions and events; manage delegated projects and committee assignments.
- Serve as a Campus Security Authority by documenting and reporting crime information, participating in Clery Act training, and following University Police Department CSA guidelines.
Benefits
- Comprehensive benefits package for full-time and qualifying part-time employees.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
