Assistant Director for Graduate Student Support, Graduate Programs Office
About The Position
The Assistant Director for Graduate Student Support is a central member of the College of Engineering’s Graduate Programs Office (GPO), supporting and enhancing the experiences of a diverse graduate student population. In partnership with GPO colleagues, the position provides information and support to graduate students, departments, faculty, and staff. It works independently and collaboratively with other University offices and serves as a resource for students facing personal, medical, or academic issues. The Assistant Director works with faculty, staff, departments, and University resources to assess circumstances that may warrant extensions or temporary accommodations, using professional judgment and discretion to determine appropriate follow-up. The role provides advising and problem-solving support, including outreach to students on academic probation or not making adequate progress, support for Late Entry Accelerated Program (LEAP) students from onboarding through community building, and assistance with registration and academic planning. It conducts assessment activities, advises on University and College policies and procedures, and develops programming responsive to students’ needs. The position leads and supports student programs and events, including new student orientation, admitted student open houses, commencement, and educational, social, and cultural activities. It advises the Student Association of Graduate Engineers (SAGE), supports student organizations with event planning and institutional processes, and develops leadership training and development opportunities. The Assistant Director also creates and updates student support resources, communicates with students through social media and other channels, partners with other offices on programming, and reviews College policies and recommends updates to leadership.
Responsibilities
- Counsel and support a diverse graduate student population on personal, medical, and academic issues.
- Liaise with faculty and other University resources regarding circumstances that may warrant extensions or temporary accommodations, and use professional judgment to determine appropriate follow-up.
- Serve as a primary resource for departments and program managers in resolving complex issues.
- Support LEAP students from onboarding through community building, assist with registration and planning, and direct the LEAP ambassador program.
- Reach out to students on academic probation or not making adequate academic progress toward their degrees.
- Develop ongoing, effective methods for communicating with students.
- Conduct assessment activities to inform future decisions.
- Identify and develop programming across degrees and departments to meet the needs of a diverse student body.
- Evaluate and support academic performance, including tracking academic probation and following up each semester.
- Provide guidance on University and College policies and procedures.
- Manage and direct new student orientation, admitted student open houses, and commencement.
- Develop and manage educational, social, and cultural activities, particularly those supporting health and wellness, student development, and College academic goals.
- Research and share information about community, academic, cultural, and social activities across campus and at the College of Engineering.
- Support Graduate Programs Office programming throughout the year.
- Advise the Student Association of Graduate Engineers (SAGE) and follow through on event-planning details.
- Guide and provide institutional support to student organizations, and liaise between students and internal and external stakeholders.
- Advise student organizations on event planning, budgeting, advertising, and catering, and help resolve issues.
- Develop and deliver leadership training for student organizations and create leadership development opportunities for student leaders.
- Create the new student orientation process and ensure student groups comply with University and College policies.
- Create and disseminate ongoing student support services aligned with the academic calendar and stressful periods of the academic year.
- Develop resource guides and maintain and improve the student support section of the College website.
- Partner with other offices to create programming opportunities and use social media to communicate with students.
- Review and update College policies and make recommendations to leadership.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
