Assistant Director for Care and Community Standards

OSU Oregon State University•Corvallis, OR

About The Position

University Housing & Dining Services (UHDS) is seeking a full-time, 12-month professional faculty Assistant Director for Care and Community Standards. The position administers conduct and care processes for students living on campus, providing student and staff support for behavior and conflict resolution to promote a safe and respectful campus living environment. Its work focuses on education, student development, and community health and safety. As a member of the Residential Education leadership team, the Assistant Director has direct supervisory responsibility for one or more Area Directors and may establish, implement, and evaluate Residential Education policies and procedures in consultation with the Director of Residential Education. The position provides leadership to professional faculty and student staff and contributes to planning, operations, learning objectives, and assessment. The work is grounded in UHDS values of Trust and Respect, Community, Shared Leadership, Authentic Relationships, Creativity and Innovation, and Stewardship. The role requires access to student rooms and community areas while occupied, and is designated critical or security-sensitive. It also requires driving a university or personal vehicle on behalf of the university. Successful completion of criminal history and motor vehicle history checks, a valid driver’s license, and position qualification are required. The position is essential during inclement weather, emergencies, and other university work curtailments or closures; the incumbent must contact a supervisor to determine whether to report. Work may include inclement weather, evenings, weekends, and overnight travel. UHDS serves more than 5,000 students and operates residence halls, student and family apartments, dining centers, a market, and campus retail and coffee shop locations. The department emphasizes inclusive environments and excellent customer service.

Requirements

Master’s degree in College Student Services Administration, Education Administration, or a closely related field.
Three years of progressive experience in Student Housing or Residence Life.
Demonstrated ability to manage and direct unit-wide functions such as staff selection, staff training, and/or advising student groups.
Effective oral and written communication skills.
Demonstrated ability to manage priorities and tasks.
Demonstrated ability to establish and maintain partnerships with university staff and faculty.
Competence with email, word processing, web development, spreadsheets, and databases.
Demonstrated ability to investigate and adjudicate student conduct cases.
Demonstrated knowledge of conduct and mediation processes, including student rights and responsibilities.
Demonstrated knowledge of approaches to student care and support in crisis.
Demonstrated ability to manage facility operations, including crisis response.
Successfully complete a criminal history check and be determined position-qualified under University Standard 05-010 et seq.; incumbents must self-report convictions, and youth program employees may undergo additional criminal history checks every 24 months.
Successfully complete a motor vehicle history check, possess and maintain a current valid driver’s license in the state of residence, be determined position-qualified, and self-report convictions under University Policy 05-030.
Attach a resume and a cover letter describing how qualifications and experience have prepared the applicant for the position.

Nice To Haves

Three or more years of full-time student conduct, compliance, or similar work experience in a post-secondary setting.
Two or more years of experience supervising professional faculty or equivalent.
Experience working with international students.
Experience working with underrepresented students on a college campus.
Experience training staff on child abuse, sexual violence, and Clery reporting requirements.
Experience facilitating assessment of program and learning outcomes.

Responsibilities

Administer conduct and disciplinary processes, care case management, training, and education for the on-campus residential community, including residence halls and family housing, with an emphasis on student development, education, and community health and safety.
Develop and manage policies and procedures concerning residential student conduct, care, and duty and crisis response for residential facilities.
Meet with students alleged to have violated UHDS policy; interview parties, examine evidence, determine whether policy violations occurred, and assign sanctions.
Facilitate mediation for interpersonal conflicts among residents.
Coordinate student care and support within Residential Education in collaboration with the Student Care Team.
Provide functional supervision to Residential Education staff serving as conduct hearing officers.
Serve as the primary responder to parent and family questions and concerns about residential students relating to conduct, care, or crisis management.
Develop, coordinate, plan, and implement Residential Education learning objectives; guide others in achieving them and support rigorous evaluation and assessment.
Collaborate with Assistant Directors on day-to-day residence hall functions and operations while implementing learning objectives, service standards, and strategic goals.
Provide leadership for professional faculty and student staff in Residential Education and across UHDS.
Contribute to short- and long-range residence hall planning and policy development.
Chair and/or attend committees and meetings within Residential Education, UHDS, and Student Affairs.