Assistant Director for Care and Community Standards

OSU Rec Sports - Sport. Leadership. Wellness.•Corvallis, OR
•$90,000 - $102,000

About The Position

University Housing & Dining Services (UHDS) is seeking a full-time, 12-month professional faculty member to administer conduct and care processes for students living on campus. The role supports students and staff with behavior and conflict resolution, emphasizing education, student development, and community health and safety. As a member of the Residential Education leadership team, the Assistant Director directly supervises one or more Area Directors and may establish, implement, and evaluate Residential Education policies and procedures in consultation with the Director of Residential Education. The position helps foster a safe, respectful, inclusive residential environment in alignment with UHDS values: Trust and Respect, Community, Shared Leadership, Authentic Relationships, Creativity and Innovation, and Stewardship. The role requires access to student rooms and community areas while occupied and is designated as critical or security-sensitive. It also requires driving a university or personal vehicle on university business. Successful criminal-history and motor-vehicle-history checks, a current valid driver's license, and position qualification are required. UHDS serves more than 5,000 students and provides residence halls, student and family apartments, dining centers, a market, and campus retail and coffee shop locations. It is an auxiliary enterprise funded by customers who use its services. The position is essential during university work curtailments or closures; the incumbent must contact a supervisor by phone to determine whether to report. Work may include inclement weather, evenings, weekends, and overnight travel.

Requirements

  • Master’s degree in College Student Services Administration, Education Administration, or a closely related field.
  • Three years of progressive experience in Student Housing or Residence Life.
  • Demonstrated ability to manage and direct unit-wide functions such as staff selection, staff training, and/or advising student groups.
  • Effective oral and written communication skills.
  • Demonstrated ability to manage priorities and tasks.
  • Demonstrated ability to establish and maintain partnerships with university staff and faculty.
  • Competence with email, word processing, web development, spreadsheets, and databases.
  • Demonstrated ability to investigate and adjudicate student conduct cases.
  • Knowledge of conduct and mediation processes, including student rights and responsibilities.
  • Knowledge of approaches to care for and support students in crisis.
  • Demonstrated ability to manage facility operations, including crisis response.
  • Successful completion of required criminal-history and motor-vehicle-history checks and determination of position qualification.
  • Current, valid driver's license in the state of residence, maintained throughout employment.
  • Self-report convictions as required by university policy.

Nice To Haves

  • Three or more years of full-time student conduct, compliance, or similar work experience in a post-secondary setting.
  • Two or more years of experience supervising professional faculty or equivalent.
  • Experience working with international students.
  • Experience working with underrepresented students on a college campus.
  • Experience training staff on child abuse, sexual violence, and Clery reporting requirements.
  • Experience facilitating assessment of program and learning outcomes.

Responsibilities

  • Administer conduct and disciplinary processes, care case management, training, and education for residential students, focusing on student development, education, and community health and safety.
  • Develop and manage policies and procedures related to residential student conduct, care, and duty or crisis response in residential facilities.
  • Meet with students alleged to have violated UHDS policy; interview parties, examine evidence, determine whether policy violations occurred, and assign sanctions.
  • Facilitate mediation for interpersonal conflicts among residents.
  • Coordinate student care and support within Residential Education in collaboration with the Student Care Team.
  • Functionally supervise Residential Education staff who serve as conduct hearing officers.
  • Serve as the primary responder to parent and family questions or concerns about residential student conduct, care, and crisis management.
  • Develop, coordinate, plan, and implement Residential Education learning objectives; guide others in achieving them and support rigorous evaluation and assessment.
  • Collaborate with other Assistant Directors to oversee residence hall day-to-day functions and operations while implementing learning objectives, service standards, and strategic goals.
  • Provide leadership for professional faculty and student staff in Residential Education and across UHDS, and contribute as an integral member of the Residential Education team.
  • Assist with long- and short-range planning and policy development for residence halls.
  • Chair and/or attend committees and meetings within Residential Education, UHDS, and Student Affairs.
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