Assistant Director, Financial Aid Operations

University of Tampa•Tampa, FL

2d•Remote

About The Position

The Office of Financial Aid at The University of Tampa is hiring an Assistant Director to advise students and parents on financing their UTampa education in a fast-paced environment. The position reports to the Associate Director of Financial Aid Operations. The role manages reconciliation and awarding activities for federal, state, alternative-loan, campus-based, and ROTC aid programs; resolves record discrepancies and rejects; prepares required state reports; and develops and maintains financial aid office reports. The position also contributes to an inclusive work environment and may perform other duties as assigned. After successfully completing the probationary period, the employee may work fully remotely, with occasional on-campus attendance required for meetings, training, events, or other departmental needs. The schedule is generally Monday through Friday, 8:30 a.m. to 5:00 p.m.; during summer, Monday through Thursday, 8:00 a.m. to 5:30 p.m. Some evenings, weekends, travel, and occasional overnight travel are required.

Requirements

Bachelor’s degree required.
Three to five years of related experience, or a combination of education and work experience.
Excellent written, oral, interpersonal, and organizational skills.
Ability to establish priorities and manage time wisely.
Some travel is required; must have a valid driver’s license and vehicle.
Availability to work some required evenings and weekends and undertake occasional overnight travel for events and/or training.

Nice To Haves

Strong technical proficiency and experience with automated financial aid management systems such as Workday is highly desirable.
Knowledge of federal and state financial aid regulations, particularly Title IV aid, is preferred.
Experience with, or ability to quickly learn, University of Tampa software programs such as Workday and Microsoft Office.
Willingness to embrace new technologies and innovative organizational practices.
Accounting experience is helpful.

Responsibilities

Perform monthly reconciliation for federal and state aid programs, including returning funds to their source.
Complete alternative loan reconciliations, correct discrepancies, and process returns.
Ensure accuracy of federal grant and loan records and resolve rejects.
Oversee awarding of all state aid programs.
Prepare and submit required state reports by established deadlines, including Disbursement Eligibility Reports, funding requests, Student Financial Aid Reports, and Grade and Hours Reports.
Ensure full allocation of campus-based aid programs is spent.
Write and maintain reports as needed for the financial aid office.
Award and review eligibility for ROTC Living Expenses grants.
Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with people of other cultures and backgrounds.
Attend occasional on-campus meetings, training, events, or other departmental activities after beginning a fully remote work arrangement.
Perform other duties as assigned.