Assistant Director Financial Aid

Carteret Community College•Nc, NC

About The Position

Carteret Community College is accepting internal applications for a full-time, 12-month Assistant Director of Financial Aid and Services. The role plans, organizes, and directs the college’s financial aid and veterans’ programs, ensuring compliance with federal and state regulations and institutional policies, goals, and objectives. Duties include processing and reconciling financial aid; certifying veterans’ enrollment; awarding and counseling students about federal, state, and institutional aid; administering Federal Work-Study and childcare assistance programs; and coordinating outreach and workshops. The position also supervises work-study students, participates in college committees and events, and performs other duties as assigned. Applications are submitted online and must include a cover letter and resume. Offers are conditional on a satisfactory background check.

Requirements

Associate degree in business or a financial field, or equivalent education and experience.
Three years of experience working with federal and state financial aid programs.
Ability to analyze and solve complex problems.
Strong written and verbal communication skills, including the ability to relay complex information across diverse populations.
Proficiency with Microsoft Office products and other information systems.

Nice To Haves

Bachelor’s degree.
Experience with Colleague and the North Carolina Community College System.

Responsibilities

Plan, organize, and direct financial aid and veterans’ programs while ensuring compliance with federal and state regulations and institutional policies, goals, and objectives.
Process Return of Title IV (R2T4) matters and reconcile accounts.
Complete Veterans Enrollment Certification.
Process federal, state, and institutional awards, and counsel and award students receiving federal, state, and institutional financial aid.
Process the Free Application for Federal Student Aid electronically.
Ensure financial aid files are complete and accurate.
Manage the Federal Work-Study program.
Coordinate the America Reads program with the local public-school system.
Manage childcare assistance programs.
Assist with management of other scholarship programs.
Coordinate and conduct Financial Aid Satisfactory Academic Progress Appeal workshops.
Conduct financial aid workshops on and off campus.
Supervise work-study students assigned to the Financial Aid office.
Serve on college committees and task forces as assigned.
Attend required campus events, including graduation, professional development, and employee meetings.
Perform other duties as assigned.