Assistant Director, Financial Aid Compliance

University of Dayton • Dayton, OH

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About The Position

As a Catholic, Marianist research University, we are a diverse community committed to educating the whole person and linking learning and scholarship with leadership and service. Enrollment Management focuses on service excellence to recruit, enroll, and graduate highly qualified students and to improve access, affordability, diversity, inclusion, and success. Reporting to the Associate Director of Compliance, the Assistant Director of Financial Aid Compliance is expected to think strategically and critically about student financial aid needs and to manage the office's daily compliance and service needs. This position directly contributes to the accuracy of financial aid information by reviewing key reports and updating student records in a timely manner. As a Catholic, Marianist University, we believe inclusive excellence is essential to the success of students and staff. The Assistant Director will work individually and as a member of a team to make tangible contributions to UD’s mission. All employees are empowered to attend workshops, seminars, and other educational experiences to deepen their understanding of our mission and strategic priorities.

Requirements

• Bachelor’s Degree OR five years of experience working in financial aid with progressive growth in responsibilities
• 2 years of experience in a university one-stop office providing financial aid counseling to students and families or within a financial aid office
• High attention to detail
• Effective written and verbal communication skills
• Ability to use analytical skills to assess and evaluate student scenarios in order to provide appropriate education and counseling
• Ability to successfully improve and streamline processes
• Knowledge of student Financial Aid laws and regulations, internal controls, compliance, and audit concepts
• Currently authorized to work in the United States on a full-time basis

Nice To Haves

• Master’s Degree in Business, Higher Education Administration or a related field
• 3 years’ experience in a financial aid office with demonstration of progressive leadership responsibilities
• Enrollment Management or Higher Education experience at a private University
• Knowledge and experience with Ellucian Banner software, Salesforce, and Banner Document Management System
• Demonstrated time management and organizational skills; ability to handle various assignments at once and work in a fast-paced environment
• Demonstrated effective interpersonal skills
• Demonstrated ability to delegate responsibilities and leverage skills across a team
• Demonstrated ability to effectively interact with a wide range of constituents, including parents, students, faculty, staff across campus, and third-party business partners
• Proven use of analytic skills to implement systematic controls and processes and make complex decisions
• Ability to work with staff, students, and families in a manner consistent with Catholic and Marianist values and principles
• Ability to promote inclusive excellence in the workplace

Responsibilities

• Administering and reconciling federal, state, and institutional aid programs
• Supporting key processes such as packaging, webpage updates, FAFSA review, and loan processing
• Overseeing FAFSA corrections
• Using problem-solving skills daily
• Working collaboratively within the Office of Flyer Student Services to address service and operational needs
• Creating and updating the respective documentation to drive consistency in financial aid account updates
• Reviewing key reports and updating student records in a timely manner

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level