Assistant Director, Financial Aid Operations

University of Tampa•Tampa, FL

1d•Remote

About The Position

The Office of Financial Aid at The University of Tampa is hiring an Assistant Director to advise students and parents on financing their education and support financial aid operations in a fast-paced environment. The position reports to the Associate Director of Financial Aid Operations. The role includes reconciling federal, state, and alternative loan aid; overseeing state aid awards and reporting; ensuring accurate federal grant and loan records; managing campus-based aid allocations; and preparing reports for the financial aid office. The Assistant Director also awards and reviews eligibility for ROTC Living Expenses grants and performs other duties as assigned. The position contributes to an inclusive work environment and may be performed fully remotely after successful completion of the probationary period, with occasional on-campus attendance required. Some travel, evening and weekend work, and occasional overnight travel are required. The regular schedule is Monday through Friday, 8:30 a.m. to 5:00 p.m.; summer hours are Monday through Thursday, 8:00 a.m. to 5:30 p.m.

Requirements

Bachelor’s degree.
Three to five years of related experience, or a combination of education and work experience.
Excellent written, oral, interpersonal, and organizational skills.
Ability to establish priorities and manage time wisely.
Valid driver’s license and vehicle; some travel is required.
Availability to work some required evenings and weekends and to travel overnight occasionally for events or training.

Nice To Haves

Strong technical proficiency and experience with automated financial aid management systems, such as Workday.
Knowledge of federal and state financial aid regulations, particularly Title IV aid.
Experience with or ability to quickly learn University of Tampa software programs such as Workday and Microsoft Office.
Willingness to embrace new technologies and innovative organizational practices.
Accounting experience.

Responsibilities

Advise students and parents on financing their University of Tampa education.
Perform monthly reconciliation for federal and state aid programs, including returning funds to their source.
Complete alternative loan reconciliations, correct discrepancies, and process returns.
Ensure accuracy of federal grant and loan records and resolve rejects.
Oversee awarding of all state aid programs.
Prepare and submit required state reports by established deadlines, including Disbursement Eligibility Reports, funding requests, Student Financial Aid Reports, and Grade and Hours Reports.
Ensure full allocation of campus-based aid programs is spent.
Write and maintain reports as needed for the financial aid office.
Award and review eligibility for ROTC Living Expenses grants.
Contribute to a work environment that encourages knowledge of, respect for, and development of skills to engage with people of different cultures and backgrounds.
Perform other duties as assigned.